Gean Franco Manrique Cantillo
Hollywood,FL
Summary
Driven and personable individual with knack for building rapport and fostering positive relationships. Adept at understanding customer needs and translating them into actionable solutions, utilizing effective communication and problem-solving skills. Committed to delivering exceptional service and contributing to overall sales success. Friendly and reliable with positive,
Overview
1
1
year of professional experience
Work History
Seller
Superior Farmers Market
04.2024 - 06.2024
- I Utilized product knowledge to educate customers on features and benefits.
- I Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- I Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- I Presented professional image consistent with company's brand values.
- I Contributed to team objectives in fast-paced environment.
- I Proactively resolved customer complaints, turning potential negative experiences into positive outcomes for both the client and company.
Delivery Assistant
Restoration Hardware
07.2024 - 08.2024
- I Assisted in training new Delivery Assistants, sharing best practices for efficient operations.
- I Supported warehouse operations by assisting with inventory management when necessary.
- I Maintained accurate records of deliveries and pickups for efficient tracking and reporting purposes.
- I Assisted in loading and unloading trucks, ensuring safe transportation of goods.
- I Expedited urgent deliveries as needed, prioritizing tasks efficiently to meet deadlines.
- I Navigated through various weather conditions safely, ensuring timely deliveries without compromising package integrity.
- I Ensured proper handling of packages, preventing damages during transit.
- I Cultivated positive relationships with clients by representing the company professionally during each interaction throughout the delivery process.
- I Enhanced delivery efficiency by optimizing routes and utilizing time-management skills.
- I Provided excellent customer service, addressing inquiries or issues related to deliveries professionally and courteously.
Delivery Assistant
Macys Warehouse
08.2024 - 10.2024
- I Assisted in training new Delivery Assistants, sharing best practices for efficient operations.
- I Supported warehouse operations by assisting with inventory management when necessary.
- I Maintained accurate records of deliveries and pickups for efficient tracking and reporting purposes.
- I Assisted in loading and unloading trucks, ensuring safe transportation of goods.
- I Increased on-time delivery rates through effective communication with dispatchers and drivers regarding route changes or traffic conditions.
- I Navigated through various weather conditions safely, ensuring timely deliveries without compromising package integrity.
- I Ensured proper handling of packages, preventing damages during transit.
- I Collaborated with team members to streamline delivery processes, resulting in improved performance.
- I Enhanced delivery efficiency by optimizing routes and utilizing time-management skills.
- I Contributed to a safer work environment by adhering to safety protocols and reporting any concerns promptly.
- I Provided excellent customer service, addressing inquiries or issues related to deliveries professionally and courteously.
- I Utilized GPS technology effectively for optimal route planning and navigation.
- I Obtained signatures from customers upon delivery of goods.
- I Reported customer questions, issues and complaints to management.
- I Maintained clean and orderly appearance while on shift.
- I Delivered packages to customer doorsteps and business offices.
- I Loaded and unloaded various delivery vehicles with correct order and balancing.
- I Successfully avoided time delivery delays by carefully planning best routes.
- I Loaded truck and properly secured items to prevent damage for deliveries.
- I Inspected load security and checked for damages.
- I Followed company policies and procedures during shift.
- I Collaborated with team members to streamline delivery processes and improve overall productivity.
Education
High School Diploma -
Colegio Colon
Barranquilla, ColombiaNo Degree - Civil Engineering
Universidad De La Costa
Barranquilla, Colombia03-2026
Skills
- Package handling
- Safety awareness
- Warehouse Operations
- GPS Navigation
- Load handling
- Professional Appearance
- Cash handling experience
- Teamwork and Collaboration
- Customer Service
- Problem-solving abilities
- Excellent Communication
- Dependability and Honesty
- Team Collaboration
- Active Listening
- Effective Communication
- Valid Driver's License
- Adaptability and Flexibility
- Decision-Making
- Clean Driving Record
- Communication and Interpersonal Skills
- Customer Support
- Customer Engagement
- Sales Techniques
- Cash register management
- Conflict Resolution
- Opening and closing procedures
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Delivery Assistant
Macys Warehouse
08.2024 - 10.2024
Delivery Assistant
Restoration Hardware
07.2024 - 08.2024
Seller
Superior Farmers Market
04.2024 - 06.2024
High School Diploma -
Colegio Colon
No Degree - Civil Engineering
Universidad De La Costa
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