Geanine Brown
Philadelphia,PA
Summary
Highly motivated Enrollment/Acting Outreach specialist Sales professional specifically skilled in PA Medicaid program qualifications and process. I bring 7 years of Social services experience collaboratively planned for short/long term care patients with an Interdisciplinary team. Completing PA Medicaid application process as pertains to Nursing home grants and Home and community based services. Currently, I solely service one of the most vulnerable populations (Elderly individuals) by providing community resources, orchestrating an initial application for Medical assistance, coordinating with Interdisciplinary team, and operating as a liaison for in home support services through way of PACE. Demonstrating an Adaptable, driven, and strong work ethic with an ability to thrive in a team-based or individually motivated setting.
Overview
10
10
years of professional experience
Work History
Enrollment Specialist
InnovAge
Philadelphia, PA
11.2021 - Current
- Creating strong relationships with referral sources in order to effectively educate others regarding InnovAge PACE services, utilizing excellent customer service and effective sales techniques, utilizing CRM tool intake profiles.
- Connect with referral sources, i.e., healthcare professionals, inpatient/outpatient healthcare settings, independent living communities, government entities, faith-based groups, and community resources.
- Participated in various events to promote client and recruit new members and customers.
- Applying knowledge of all InnovAge services within the continuum of care, identifies the most appropriate services for each potential participant based on their individual situation and needs.
- Coordinating with the applicant and/or the applicant's representatives to collect necessary information and documentation throughout the approval and Medicaid enrollment process. While closely collaborating with the Eligibility and Financial Determination department and related third parties to properly complete, submit, and monitor the Medicaid application process to help individuals access Medicaid benefits in order to enroll in InnovAge PACE/LIFE or other affiliates, as appropriate.
Director of Social Services
The Pines of Philadelphia Rehabilitation and healthcare center
Philadelphia, PA
01.2021 - 10.2021
- Participating in the development of a written interdisciplinary plan of care for each resident that identifies the psychosocial needs/issues of the resident, the goals to be accomplished for those needs/issues, and the appropriate social worker interventions.
- Assisting with Medicare appeals requests and hearings.
- Creating/Reporting monthly Quality Assurance documentation pertaining to the status, growth, and development of the Social Service Department to present to the interdisciplinary team and affiliates.
- Coordinating the resident discharge planning process and making referrals for appropriate home care services. Making arrangements for adaptive equipment, personal items, and clothing as needed prior to the resident's return to the community.
- Maintaining contact with families and providing updates to residents' condition and progress, with patient authorization. Supervising resident records according to federal and state requirements, using specialized software program for maximum compliance and data accessibility.
- Managing resident admissions, discharge from facility, and referrals to other facilities, home health agencies, and hospice based on resident and/or family needs/preferences, and providing resources for future care needs on a case-by-case basis.
Social Worker
The Watermark at Logan Square
Philadelphia, PA
04.2020 - 01.2021
- Participating in the development of a written interdisciplinary plan of care for each resident that identifies the psychosocial needs/issues of the resident, the goals to be accomplished for those needs/issues, and the appropriate social worker interventions.
- Assisting with Medicare appeals requests and hearings.
- Coordinating the resident discharge planning process and making referrals for appropriate home care services. Making arrangements for adaptive equipment, personal items, and clothing as needed prior to the resident's return to the community.
- Maintaining contact with families and providing updates to residents' condition and progress, with patient authorization. Supervising resident records according to federal and state requirements, using specialized software program for maximum compliance and data accessibility.
- Managing resident admissions, discharge from facility, and referrals to other facilities, home health agencies, and hospice based on resident and/or family needs/preferences, and providing resources for future care needs on a case-by-case basis.
Social Worker (Home Life Coordinator)
Immaculate Mary Nursing And Rehabilitation Center
06.2019 - 04.2020
- Participating in the development of a written interdisciplinary plan of care for each resident that identifies the psychosocial needs/issues of the resident, the goals to be accomplished for those needs/issues, and the appropriate social worker interventions.
- Assisting with Medicare appeals requests and hearings.
- Coordinating the resident discharge planning process and making referrals for appropriate home care services. Making arrangements for adaptive equipment, personal items, and clothing as needed prior to the resident's return to the community.
- Maintaining contact with families and providing updates to residents' condition and progress, with patient authorization. Supervising resident records according to federal and state requirements, using specialized software program for maximum compliance and data accessibility.
- Managing resident admissions, discharge from facility, and referrals to other facilities, home health agencies, and hospice based on resident and/or family needs/preferences, and providing resources for future care needs on a case-by-case basis.
Social Worker/Director of Social Services
Tucker House Nursing and Rehabilitation
Philadelphia, PA
08.2018 - 06.2019
- Participating in the development of a written interdisciplinary plan of care for each resident that identifies the psychosocial needs/issues of the resident, the goals to be accomplished for those needs/issues, and the appropriate social worker interventions.
- Assisting with Medicare appeals requests and hearings.
- Creating/Reporting monthly Quality Assurance documentation pertaining to the status, growth, and development of the Social Service Department to present to the interdisciplinary team and affiliates.
- Coordinating the resident discharge planning process and making referrals for appropriate home care services. Making arrangements for adaptive equipment, personal items, and clothing as needed prior to the resident's return to the community.
- Maintaining contact with families and providing updates to residents' condition and progress, with patient authorization. Supervising resident records according to federal and state requirements, using specialized software program for maximum compliance and data accessibility.
- Managing resident admissions, discharge from facility, and referrals to other facilities, home health agencies, and hospice based on resident and/or family needs/preferences, and providing resources for future care needs on a case-by-case basis.
Admissions Coordinator
York Nursing Home And Rehabilitation Center
Philadelphia, PA
03.2018 - 08.2018
- Completing Daily Communication Census and Liaison report for review, discharges, and payor changes. Obtaining financial documents to forward to a Medicaid specialist for potential long-term care referrals.
- Marketing facility to potential referral sources, i.e., hospitals, nursing homes, home health agencies, and the local community through marketing events and daily tours of the facility.
- Reviewing Hospital, Nursing home, Liaison, and Community Referrals for Short/long term care at skilled nursing facility. Completing monthly reports for corporate review of admissions productivity, including quality assurance reports.
Assessment Worker
Philadelphia Corporation for Aging
Philadelphia, PA
08.2014 - 03.2018
- Assessing elderly and disabled Philadelphia residents with questioning tools provided by the Philadelphia Association for Aging, as well as the St. Louis mental status exam (SLUMS)
- Determining program eligibility and level of care based on the consumer's physical/mental health, as well as financial income. Working with the consumer and or consumers family in order to obtain medical information necessary to qualify for medical assistance (PA Medicaid)
- Fulfilling daily tracking and record keeping to the standards required by the County Assistance office and the American Aging Association. Managing and organizing scheduled appointments to coincide with productivity.
- Piloting new assessment tools to assist colleagues with new and efficient techniques, and best practices for accurate assessment.
- Acting as Community Outreach Speaker for marketing events.
Education
Bachelor of Science - Psychological and Social Sciences
Pennsylvania State University
Abington, PA01.2013
High School Diploma -
Flower Catholic High School For Girls
Philadelphia, PA06.2008
Skills
- Discharge planning
- Data entry skills
- Care Planning
- Medical Assistance program knowledge
- Community Resource liaison
- Client Advocacy
- Social services
- Quality assurance
- MS Office/CRM/EPIC/ Point click care/ SAMS
- Case Management
- Intake Experience
- Event Marketing
- Customer service background
- Patient care coordination
- Organizational skills
- Time management
- Hybrid remote and Office experience
Personal Information
Willing To Relocate: Anywhere
Timeline
Enrollment Specialist
InnovAge
11.2021 - Current
Director of Social Services
The Pines of Philadelphia Rehabilitation and healthcare center
01.2021 - 10.2021
Social Worker
The Watermark at Logan Square
04.2020 - 01.2021
Social Worker (Home Life Coordinator)
Immaculate Mary Nursing And Rehabilitation Center
06.2019 - 04.2020
Social Worker/Director of Social Services
Tucker House Nursing and Rehabilitation
08.2018 - 06.2019
Admissions Coordinator
York Nursing Home And Rehabilitation Center
03.2018 - 08.2018
Assessment Worker
Philadelphia Corporation for Aging
08.2014 - 03.2018
Bachelor of Science - Psychological and Social Sciences
Pennsylvania State University
High School Diploma -
Flower Catholic High School For Girls
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