Eager and always ready and willing to assist fellow employees with job tasks. Handles various duties and assignments. Accustomed to multitasking and working quickly to meet challenging demands. Considered hardworking and reliable with great interpersonal skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Lifeguard
City Of Miami Parks And Recreation
05.2023 - Current
Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
Prevented accidents through regular equipment inspections and maintenance.
Improved student swimming abilities through the development of personalized lesson plans tailored to individual needs.
Established strong positive relationships with students and parents alike, fostering a positive learning environment within the pool facility.
Supported students in identifying, setting and achieving personal goals.
Worked with fellow teachers to devise and implement support plans to help students excel.
Waterpark Receptionist
City Of Miami Parks And Recreation
05.2022 - 05.2023
Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
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Increased customer retention rates through exceptional communication skills and problem-solving abilities.
Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Handled the distribution of wristbands and maintained attendance records for entry and exit at the water park.
Confirmed appointments, communicated with clients, and updated client records for classes.
Assistant Intern
KitchenByUs
02.2020 - 07.2020
Enhanced document retrieval times by maintaining an updated and accurate filing index.
Assisted colleagues in locating and retrieving essential files for meetings and projects promptly.
Contributed to a well-organized office environment by keeping filing cabinets clean and clutterfree.
Optimized space utilization within the filing area through strategic planning and rearrangement of files when needed.
Managed disposal of outdated or unnecessary records according to established retention schedules while preserving confidentiality requirements.