Geanna Vale
Portland,OR
Summary
As a school bus drive for 4yrs and a cover bus driver for 1 yr. I already have the most crucial skills for transportation radio position: deep knowledge of local routes, a calm demeanor during unexpected situations, troubleshooting two-way radio communications. Recently I have had an opportunity to be part of the listening ear on the other side of the radio. It has given me a new form of respect for our radio operators. Watching their quick adaptability, flawless safety focus, and clear communication under pressure, the teamwork between the operators and the call center staff is amazing.
Overview
2027
2027
years of professional experience
Work History
Bus Driver
Portland Public School Transportation
2022 - Current
- Operated school bus safely, adhering to all traffic laws and safety regulations.
- Conducted pre-trip inspections, ensuring vehicle readiness and compliance with safety standards.
- Assisted students during boarding and disembarking, promoting a safe environment.
- Maintained accurate records of student ridership and route changes for operational efficiency.
- Managed time efficiently to adhere to established schedules while ensuring passenger safety.
- Participated in training programs to enhance driving skills and knowledge of safety protocols.
- Provided exceptional customer service by addressing student and parent inquiries professionally.
- Managed challenging situations involving student behavior with patience, empathy, and effective problem-solving skills that prioritized safety for all involved.
Customer Service Representative
Westcoast Fitness
2010.01 - 2020.02
- Assisted members with inquiries regarding fitness programs and services.
- Resolved customer complaints effectively, ensuring high satisfaction levels.
- Managed membership accounts using CRM software to maintain accurate records.
- Provided support during peak hours, enhancing overall service efficiency.
- Guided new members through orientation processes, promoting engagement and retention.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
House Keeping
New Seasons Market
2008.03 - 2010.01
Commercial Janitorial Cleaner
Geanna's Cleaning
1996 - 2008
- Performed routine cleaning tasks in commercial settings, ensuring safety and sanitation standards were met.
- Operated specialized cleaning equipment to maintain cleanliness and hygiene across multiple facilities.
- Collaborated with team members to complete daily cleaning schedules efficiently and effectively.
- Assisted in training new staff on proper cleaning techniques and safety protocols.
- Provided exceptional service to clients by responding promptly to requests for additional cleaning or specific needs beyond routine duties.
Education
High School Diploma -
Roosevelt High School
PortlandSkills
- Clean driving record
- Safety-focused
- Weather condition driving
- Pre-trip inspections
- Problem-solving
- Transporting students
- Adaptable to change
- Route planning
- CDL class A license
- Passenger interaction
- Time management
- Bus maintenance
Timeline
Customer Service Representative
Westcoast Fitness
2010.01 - 2020.02
House Keeping
New Seasons Market
2008.03 - 2010.01
Bus Driver
Portland Public School Transportation
2022 - Current
Commercial Janitorial Cleaner
Geanna's Cleaning
1996 - 2008
High School Diploma -
Roosevelt High School