Summary
Overview
Work History
Education
Skills
Timeline
Training
Generic

Gearia Richard

Lake Jackson

Summary

Detail-oriented professional with experience in financial services, medical billing, and military supply operations. Skilled in customer service, cash handling, compliance, and staff training. Proven ability to manage high-volume workloads, streamline processes, and lead teams to meet organizational goals. Adept at maintaining accuracy under pressure while delivering exceptional client support.

Overview

11
11
years of professional experience

Work History

Medicaid Billing Specialist

Brazosport ISD
08.2023 - Current
  • Analyzed and corrected discrepancies in medical billing and records, ensuring compliance.
  • Trained staff on Medicaid billing procedures, improving accuracy and reducing errors.
  • Coordinated with Finance to prepare SHARS Cost Reports, maximizing reimbursements.
  • Developed compliance training programs and conducted risk assessments for remediation.
  • Prepared professional documents and presentations using Microsoft Office Suite.

Lead Teller

Wells Fargo
04.2020 - 08.2023
  • Supervised and trained team members in cash handling and customer service.
  • Balanced branch vault of $100K+ daily with zero discrepancies.
  • Processed high-volume transactions, maintaining accuracy and compliance with bank policies.
  • Supported customers with loan payments, cashier’s checks, and account services.
  • Ensured team performance through coaching and process improvements.

Unit Supply Specialist (92Y)

U.S. Army
02.2015 - 03.2022
  • Managed supply chain operations for 50+ soldiers, ensuring zero discrepancies in inventories.
  • Tracked and issued equipment, weapons, and ammunition with strict accountability.
  • Designed and delivered hands-on supply training, resulting in 85% mastery among soldiers.
  • Conducted regular audits and prepared documentation to support compliance.
  • Supervised automated tracking systems and coordinated vendor shipping logistics.

Teller

Wells Fargo
10.2018 - 04.2020
  • Delivered exceptional customer service in person and by phone, resolving account issues promptly.
  • Performed transactional and operational support, including mortgage and loan payments.
  • Completed monthly audits, overdraft reports, and daily cash inventories.
  • Promoted bank products and services, consistently meeting or exceeding sales goals.

Education

Bachelor's Degree - Criminal Justice

Blinn Junior College
05.2026

High School Diploma - Health Science

Del Valle High School
Del Valle, TX
05.2014

Skills

  • Financial & Billing: Medicaid billing, loan payments, vault balancing, audits, compliance
  • Customer Service: Relationship building, conflict resolution, problem-solving
  • Leadership & Training: Team supervision, coaching, staff development, risk assessment
  • Operations & Logistics: Inventory control, supply chain procedures, shipping/receiving, record management
  • Technical: Microsoft Office Suite (Word, Excel, PowerPoint), Data Entry, Filing & Documentation

Timeline

Medicaid Billing Specialist

Brazosport ISD
08.2023 - Current

Lead Teller

Wells Fargo
04.2020 - 08.2023

Teller

Wells Fargo
10.2018 - 04.2020

Unit Supply Specialist (92Y)

U.S. Army
02.2015 - 03.2022

High School Diploma - Health Science

Del Valle High School

Bachelor's Degree - Criminal Justice

Blinn Junior College

Training

Quarter Master School (AIT), Fort Lee, VA – Logistics Training (July 2015)

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