GEBRIEL YENEABAT
Silver Spring,maryland
Summary
Highly motivated and customer-centric Front Desk Receptionist with over 6 years of experience in the hospitality industry. Proven track record in providing exceptional guest service, managing reservations, and resolving inquiries and complaints. Strong communication skills and fluency in English and Spanish. Recognized for implementing a successful guest loyalty program and achieving high guest satisfaction scores. Proactive problem-solver with attention to detail and a passion for delivering unforgettable experiences. Committed to contributing to the success of your hotel and ensuring a seamless stay for every guest. Passionate Personal Fitness Trainer successful at making workouts fun and rewarding. Expertise in instructing clients on proper lifting techniques and educating clients on nutrition and hydration needs. Experience providing instruction for one-on-one sessions, buddy sessions, and group training classes. Passionate Personal Fitness Trainer successful at making workouts fun and rewarding. Expertise in instructing clients on proper lifting techniques and educating clients on nutrition and hydration needs. Experience providing instruction for one-on-one sessions, buddy sessions and group training classes.
Overview
8
8
years of professional experience
Work History
Personal Trainer and Fitness Sales
Chevy Chase Athletic Club
10.2023 - Current
- Developed, planned, and led personal and group fitness sessions as well as well-known specialty fitness programs.
- Explained exercise modifications and contraindicated movements to participants with history of injury.
- Trained clients during strength training, cardio vascular exercise, and stretching.
- Educated customers on preventive care, nutrition, fitness, stress management, and ergonomics.
- Designed specific workout systems for individual clients based on performance ability.
- Demonstrated proper technique for exercises to avoid injuries.
- Maintained up-to-date knowledge of fitness training methods to inform approach.
- Assisted clients with personal fitness goals through realistic objectives.
- Demonstrated proper form and technique to prevent injury.
- Led aerobics, yoga, core strength and kickboxing classes.
- Encouraged participants to stay motivated and reach fitness goals.
- Utilized effective record-keeping system for tracking customer information.
Power BI Developer Leo Burnett, Chicago
Leo Burnett,
02.2023 - 12.2024
- Created proofs of concept for innovative new solutions.
- Analyzed work to generate logic for new systems, procedures and tests.
- Corrected, modified and upgraded software to improve performance.
- Documented software development methodologies in technical manuals to be used by IT personnel in future projects.
- Built databases and table structures for web applications.
- Estimated work hours and tracked progress using Scrum methodology.
- Authored code fixes and enhancements for inclusion in future code releases and patches.
- Designed and implemented scalable applications for data extraction and analysis.
- Proved successful working within tight deadlines and a fast-paced environment.
Front Desk Agent/Personal Assistant
Perfect Office Solutions
01.2022 - 08.2022
- Dedicated Community Assistant with 2 years of experience in real estate leasing
- Proven ability to manage tenant communications, maintain property cleanliness, and support office activities.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Oversaw fast-paced front desk operations and guests' needs at busy facility.
- Collected room deposits, fees, and payments.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
- Handled incoming mail, bills and invoices and completed appropriate actions.
Hotel Front Desk Receptionist
Sheraton Addis, a Luxury Collection Hotel
01.2017 - 01.2021
- Managed front desk operations for a busy hotel, ensuring optimal customer service and guest satisfaction
- Greeted guests, processed check-ins and check-outs, and handled reservations
- Handled guest requests and resolved issues in a timely manner
- Collaborated with housekeeping and maintenance teams to ensure smooth operations
- Resulting in a 15% increase in positive guest feedback.
Education
No Degree - Finance
North Seattle Collage
01-2023
Associate of Science - Computer Science
Bahirdar University
01-2022
Skills
- Report Generation
- Information Protection
- Transportation information
- Room assignments
- Front Office Support
- Guest Relations
- Data Storage and Retrieval
- Software Component Libraries
- Continuous Integration Systems
- Project Management
- Programming Languages: Java, C#, Net, Pythone
- Strength training
- Member support
- Fitness instruction
Websites
Timeline
Personal Trainer and Fitness Sales
Chevy Chase Athletic Club
10.2023 - Current
Power BI Developer Leo Burnett, Chicago
Leo Burnett,
02.2023 - 12.2024
Front Desk Agent/Personal Assistant
Perfect Office Solutions
01.2022 - 08.2022
Hotel Front Desk Receptionist
Sheraton Addis, a Luxury Collection Hotel
01.2017 - 01.2021
No Degree - Finance
North Seattle Collage
Associate of Science - Computer Science
Bahirdar University
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