Highly motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Automated Logistical Specialist
US Army
05.2019 - 05.2023
Performed management and warehouse functions through raising quality and accuracy by supervising two US army soldiers
Maintained accounting and sales functions in self-service supply through Standard Army Maintenance System Enhanced (SAMS-E)
Performed daily administrative functions related to working in office such as data entry, answering heavy phone traffic and using other data systems to complete daily reports.
Unloaded incoming supplies, equipment and materials and stored items proper areas of warehouse.
Organized material distribution and transportation logistics in accordance with executive direction.
Created and maintained records, which included stock lists, inventory and material counts.
Established operations procedures and complied with military policies.
Reviewed incoming materials for accuracy against bills of contract, purchase orders and shipping documentation.
Supervised personnel in supply, services, materials management and logistical operations.
Sales Associate
T-Mobile
02.2018 - 12.2019
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Helped customers locate products and checked store system for merchandise at other sites.
Prepared merchandise for sales floor by pricing or tagging.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Answered customer questions about sizing, accessories, and merchandise care.
Provided positive first impressions to welcome existing, new, and potential customers.
Community Service Volunteer
Global Potential
01.2015 - 04.2018
Coordinated events to reach fundraising goals
Assisted organizing local charity events to raise funds for disadvantaged families.
Led weekly volunteer team to clean up public parks and create safe environment for children.
Developed volunteer training program to teach new volunteers best practices.
Offered support and assistance to community members
Assisted with and organized programs, events, and activities to drive outreach initiatives
Collaborated with others by contributing time, effort, and talent to advance needs or further missions
Established and maintained relationships with fellow volunteers and organizational stakeholders.
Collaborated with local organizations to provide food baskets to families in need.
Developed and maintained relationships with community organizations and agencies
Sales Agent
Hertz
03.2014 - 08.2014
Engaged positively with each customer, providing professional and polite support for sales and service needs
Developed and maintained key relationships with consumers and businesses through effective communication strategies and interpersonal skills
Applied strategic communication strategies and interpersonal skills to develop and maintain high-value business relationships
Offered product and service consultations and employed upselling techniques
Improved customer service feedback scores through outstanding service
Reviewed files, recordings, and other documents to obtain information to respond to requests
Maintained current store, product, and promotional knowledge to drive consistent sales.
Assisted call-in customers with questions and orders.
Education
Bachelor of Arts - Sports Management And Recreation
University of Arizona
San Diego, CA
12.2023
Skills
Logistics Process
Order Fulfillment
Customer Relations
Time Management
Team Oversight
Safety Practices
Product and Service Sales
Adapt to Diverse Groups
Customer Service
Certification
Automated Logistical Specialist Training - July 2019-September 2019.
Combat Life Saver Training - December,02,2019-December , 06, 2019.
Languages
Haitian-Creole
Native or Bilingual
Timeline
Automated Logistical Specialist
US Army
05.2019 - 05.2023
Sales Associate
T-Mobile
02.2018 - 12.2019
Community Service Volunteer
Global Potential
01.2015 - 04.2018
Sales Agent
Hertz
03.2014 - 08.2014
Bachelor of Arts - Sports Management And Recreation