Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Geena Frailey

Athens,GA

Summary

Goal-driven Assistant Sales Manager with success in leading effective sales teams. Skilled in developing strategic plans that increase customer engagement and overall sales. Strengths include team leadership, relationship building, and negotiation skills. Previous work led to improved sales processes, increased team productivity, and heightened customer satisfaction levels.

Overview

7
7
years of professional experience

Work History

Assistant Sales Manager

Palmetto Moon
Athens, GA
07.2021 - Current
  • Identified opportunities to expand existing customer base through cross-selling initiatives.
  • Provided technical advice or assistance regarding product features or specifications.
  • Reviewed current procedures for efficiency improvements across all sales operations.
  • Resolved customer complaints in a timely manner while maintaining excellent customer relations.
  • Cultivated strong relationships with key decision makers within target markets.
  • Trained new sales staff on product knowledge, sales techniques, and company policies.
  • Analyzed sales data to identify trends, opportunities, and areas for improvement.
  • Developed and maintained relationships with key clients to ensure repeat business.
  • Prepared reports detailing performance metrics such as sales volumes and conversion rates.
  • Developed strategies to increase sales volume and market share.
  • Provided leadership on special projects as needed to drive business growth objectives.
  • Resolved escalated customer inquiries or complaints in a timely manner.
  • Conducted weekly and monthly meetings to review progress against goals and objectives.
  • Managed a team of sales representatives by providing guidance, training, and support.
  • Established action plans for team members and helped each person attain objectives.
  • Opened and closed store, set up registers and secured cash.
  • Assisted in setting sales goals and defining strategies to achieve them.
  • Monitored inventory levels and coordinated with the procurement department to ensure product availability.
  • Resolved customer complaints regarding sales and service.
  • Directed and coordinated products, services and sales activities.
  • Supported sales team members to drive growth and development.

Infant Teacher

Georgia Academy of Early Learning
Athens, GA
10.2019 - 07.2021
  • Provided individualized care and attention to each infant in the classroom.
  • Established positive relationships with families by communicating regularly about their child's progress.
  • Incorporated music into everyday routines to promote creativity and motor development.
  • Encouraged self-help skills such as feeding, dressing, potty training.
  • Developed and implemented daily lesson plans to support infant development.
  • Assisted with diaper changes and assisted children with toileting needs when necessary.
  • Organized and maintained a safe, clean, and stimulating learning environment for infants.
  • Helped develop gross motor skills through playtime activities such as crawling, walking, running, jumping.
  • Engaged in conversations with infants to encourage language development.
  • Planned age-appropriate activities that encouraged physical, cognitive, social-emotional growth in infants.
  • Participated in team meetings to discuss curriculum plans, student progress, and classroom management strategies.
  • Ensured safety rules were followed at all times by supervising playtime activities both indoors and outdoors.
  • Observed infants' development and documented milestones using appropriate assessment tools.
  • Demonstrated an understanding of different cultures when interacting with families from diverse backgrounds.
  • Maintained records of attendance and provided weekly updates to parents regarding their child's activities.
  • Organized and led activities to promote physical, mental and social development.

Sales Associate

Rue 21
Athens , GA
08.2017 - 12.2017
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Processed credit card transactions quickly and securely.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Organized stockroom shelves according to size, color or style.
  • Handled customer complaints in a professional manner.
  • Provided accurate information about products, prices and services.
  • Developed promotional strategies to increase sales volume.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.

Education

Associate of Applied Science - Radiologic Technology

Athens Technical College
Athens, GA
08-2026

High School Diploma -

Monroe Area High School
Monroe, GA
05-2019

Skills

  • Sales team evaluations
  • Order Management
  • Data reporting
  • Sales strategy development
  • Revenue monitoring
  • Team building and development
  • Team Management
  • Sales Goals
  • Performance Improvement
  • Staff Management
  • Strong leadership
  • Relationship building and management

Accomplishments

  • I received a cord for completing a pathway in AP Art in high-school.
  • Currently maintaining a 3.4 GPA at Athens Tech.

Timeline

Assistant Sales Manager

Palmetto Moon
07.2021 - Current

Infant Teacher

Georgia Academy of Early Learning
10.2019 - 07.2021

Sales Associate

Rue 21
08.2017 - 12.2017

Associate of Applied Science - Radiologic Technology

Athens Technical College

High School Diploma -

Monroe Area High School

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Geena Frailey