To seek and maintain a position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills in the community college system.
Overview
10
10
years of professional experience
Work History
Job Developer
Rancho Santiago Community College District
01.2023 - Current
Oversee the Santa Ana Community College CalWORKs work study program
CalWORKs students are government assisted students receiving cash aid assistance; our program supports students reaching self-sufficiency
Revamped the Job Developer/CalWORKs position after it had been vacant for more than a year
This required complete redevelopment of the program, strategizing on building partnerships across campus, and gaining student interest to work on campus
Sole recruiter in building on and off campus partnerships to expand the work study program and build opportunity for CalWORKs students to obtain professional growth
Marketing the benefits of partnership such as our program’s 75% coverage of student income and benefits
Conduct orientations, intakes, and discuss career opportunity and professionalism with potential work study students
Coaching students through unmet need, time management, and communication skills as their work study role requires connecting with myself, their supervisors, and case managers
Line of communication between new work study sites
Once completion of onboarding process, connecting the students to future supervisors using information from their intake showcasing students educational and career goals that align with the mission of the office
The goal being to connect students career goal to a corresponding office
Directly collaborate with each of the current CalWORKs work study’s supervisors to ensure students are meeting the goals of the office, growing professionally, and meeting the requirements of the CalWORKs work study contract
Collaboration with the student placement office with onboarding work study sites and new students
This requires communication with lead of the placement office in connecting site supervisors to officiate the partnership between the CalWORKs work study program and their site
Overall, connection between student placement office, site, and student are required to finalize partnership and hiring
Cooperation with the financial aid office onboarding new and continuing students
Responsible in reporting to financial aid projected student earnings on a semester basis, monthly student earnings, any updates that effect the status of work study students, and an overall report at the end of each semester
Oversee CalWORKs work study budget
Collaborate with budget lead of the EOPS/CARE & CalWORKs office in estimation of projected student earnings and coverage of benefits throughout the academic year
Review monthly earnings to confirm actuals of income and benefit coverage to ensure my budget tracking reflects that of the actuals the budget lead is pulling
In addition, review of actuals of each of our site partnerships contribution to students’ income and benefit coverage as well
Lead with all non-work study student assistant hires in the EOPS/CARE & CalWORKs office in onboarding, communication and overseeing timesheets
Daily assistance with general CalWORKs questions, coverage, and acting as a liaison with case managers in advocating for the students
Directly collaborate with associate dean of the EOPS/CARE & CalWORKs program, the CARE/CalWORKs coordinator, all EOPS and CalWORKs counselors, and all classified staff to meet the office needs and provide holistic student support services
Coordinated program events and activities such as EOPS/CARE & CalWORKs Student Success Conference, End of the Year event, Student development workshops and Holiday Event
Trained in the overall EOPS/CARE and CalWORKs programs to assist all students apart of the program.
Coordinated community resources and secured referrals.
Skilled at working independently and collaboratively in a team environment.
District Program Coordinator
Rancho Santiago Community College
02.2022 - 02.2023
Office of Diversity, Equity, and Inclusion, Directly collaborate with the Assistant Vice Chancellor People and Culture: Chief Diversity and Social Impact Officer (Interim) and Faculty Coordinator of the Office of Diversity, Equity, and Inclusion (ODEI).
Developer/Contributor to the Rancho Academy. The academy is recognized in the state chancellor’s top practices and was distributed to 72 districts throughout the state of California.
Distributed the ODEI brochure, contact information, and important dates and information to students interested in the Rancho Academy.
Line of communication with Deans of Universities, Department Chairs, and Provost’s to provide information of the Rancho Initiative.
Structured a compilation of universities across California into a recruitment list to contact second year graduate students and doctoral students to join the Rancho Academy Initiative.
Member of the application review committee for potential students of the Rancho Academy Initiative to build a cohort.
Contributor to the editing of the official Code of Conduct for RSCCD faculty, staff, and students. Enrolled students in the OTC (Online Training credential) offered by the California Community College Association.
In contact with potential professional speaker’s and compiling of professional services agreement forms and W9’s.
Assisted in editing and creating a FAQ’s document on diversity, RSCCD diversity trainings and guidance in finding pre-approved trainings.
Created and delivered program training and education to keep participants knowledgeable about program and provide necessary skills to participate productively.
Assisted with grant writing and fundraising efforts to secure funding and sustain program long-term.
Offering academic support to potential students of the Rancho Academy Initiative.
Office support such as desk coverage for ODEI, emails, and phone calls.
Shadowed general counselor advising students in academic education planning, course recommendations, units required for graduation, transfer student requirements, international students’ requirements, reviewed courses, and discussed options of certificates, graduation, or transfer
Shadowed EOPS counselor for first, second, and third appointments
Discussed the expectations of being enrolled in the program, the minimum GPA required, credits needed, appointments needed, when to contact counselors, and the responsibility of EOPS students being in compliance with the program
Led third appointments for EOPS students discussing enrollment for next semester, how to enroll, where, and assisting in completion of their schedule planning worksheet and other early scheduling documentation needed
Offered personal/social, emotional, and academic support for personal and educational development
Guided students through course selection and review of course options to fulfill general education requirements for graduation
Guided students through role play to help overcome fears of public speaking, possible conflict, and anxiety for speaking to professors or individuals in their personal life
Completed graduation petitions for students graduating/transferring
Created student educational plans based on desired year of transferring/completion, requirement of general education, and major requirements in accordance with ASSIT.org
Discussed transfer options, requirements, and adjusted plans per individualized educational academic goals
Inputted counseling data into SARS for future counseling notes based on each appointment
Conducted a case study with a student using a cognitive behavioral and mindfulness-based setting to discuss their personal and academic challenges and provided resources
Strengthened professional development skills through various webinars and training
Attended the EOPS annual 2021 conference.
Graduate Assistant
Dean of Schmid College and Technology, Chapman University
09.2019 - 05.2020
Office support such as front desk coverage, mail runs, and ordering items necessary through assessing office supplies
Updated confidential files for staff, students, and Schmid College Deans’ faculty
Direct contact with the Dean of Schmid College and the Articulation officer in executing tasks, updating calendars, and communicating messages
Worked collaboratively in office amongst staff including, Director of Lab Operations, Assistant Director of Operations, Business Manager, Business Coordinator, and Marketing and Communications Coordinator
Effectively handled and organized mail by distributing to proper faculty members
Welcomed and greeted high volume students seeking assistance in navigating Schmid College
Distributed resources, contact data, and important dates and information to all students seeking assistance
Collaborated working with faculty in the hiring processes of new faculty
Responsible for the Dean of Schmid calendar
Assisted in maintaining the flow and needs of the office and the faculty members
Entered data, computing, and organized confidential documents.
Student Assistant
Santiago Canyon College
08.2014 - 08.2016
Maintained confidential faculty, staff, and administrator personnel file
Personal line of communication between Dean and staff of twenty-eight in the Counseling Resource and Transfer Success Center
Office support such as mailings, front desk coverage, and filling
Oversaw the Dean of Counseling and student support services calendar
Printed and organized documents and reports as needed
Responsible for the direct line for the Dean of Counseling by making daily appointments, calls, and communicating messages
Collaborated with the Dean of Counseling, The Articulation Officer, and the Office manager to accomplish department goals
Assessed office supply levels and order as needed
Typed correspondence, entering data/computing.
Bookstore Clerk
Santiago Canyon College
06.2013 - 09.2014
Greeted and welcomed high-volume students purchasing books and academic supplies
Assisted in the processing of all bookstore sales, including walk-ins and over the phone orders
Acquired product knowledge of items being sold and the needs of faculty
Received, priced, and stocked books, supplies, and general items
Coordinated with financial aid, and other department book vouchers process.
Education
Master of Science - Educational Counseling
University of La Verne
Irvine, CA
05.2022
Bachelor Degree - Psychology
Chapman University
Orange, CA
05.2019
Associates Degree - Liberal Arts and Psychology
Santiago Canyon College
Orange, CA
06.2016
Skills
Fluent in Spanish both orally and written
Strong interpersonal communication skills; speaking and writing effectively and concisely
Work efficiently and effectively in groups
Adapt easily to new situations and group work, analytical thinking, appearance, courtesy, patient, assertiveness, and attention to detail
Quick learner and ability to work under minimal supervision
Promotional Planning
Eligibility Determination
Marketing Materials
Technology competent
400 hours of internship in a community college setting working with a diverse student population
Published for a School Counseling Program Profile (SC Pro) for the California Association of School Counselors (CASC)
Timeline
Job Developer
Rancho Santiago Community College District
01.2023 - Current
District Program Coordinator
Rancho Santiago Community College
02.2022 - 02.2023
Graduate Intern
Santiago Canyon Community College
03.2021 - 11.2021
Graduate Assistant
Dean of Schmid College and Technology, Chapman University
09.2019 - 05.2020
Student Assistant
Santiago Canyon College
08.2014 - 08.2016
Bookstore Clerk
Santiago Canyon College
06.2013 - 09.2014
Master of Science - Educational Counseling
University of La Verne
Bachelor Degree - Psychology
Chapman University
Associates Degree - Liberal Arts and Psychology
Santiago Canyon College
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