Geena Skaats
East Northport,NY
Summary
Dynamic bartender with a strong passion for fitness and extensive experience in the restaurant industry. Known for crafting signature cocktails that enhance customer satisfaction and drive revenue growth through innovative drink offerings. Proven ability to motivate teams and manage events, ensuring exceptional service quality and professionalism. Core competencies include multitasking, strategic menu recommendations, and a commitment to delivering memorable dining experiences.
Overview
7
7
years of professional experience
Work History
Group Cycling Fitness Instructor
24 Hour Fitness
East Northport, NY
06.2024 - Current
- Assisted in the setup of indoor cycling equipment before classes.
- Observed participants during classes, watching for issues and incorrect techniques.
- Monitored class participants for appropriate techniques to prevent injuries.
- Listened to class members and customers and adapted class content and instructions to meet needs and enhance fitness and engagement.
- Monitored participant's heart rate during classes to ensure they are working within their target zone.
- Instructed individuals on breathing methods.
- Enforced safety rules and procedures to minimize injuries.
- Demonstrated proper cycling techniques to participants.
- Prepared for classes in advance, selected and queued music beforehand and began and ended classes on time for maximum benefit to attendees.
- Boosted engagement by motivating members during sessions.
- Encouraged class members to reach their fitness goals through positive reinforcement.
Bartender
The Main Event
Farmingdale, NY
06.2023 - Current
- Performed opening and closing duties such as setting up glasses and bar equipment and restocking items.
- Neatly sliced fruit for garnishing drinks.
- Created signature beverages to increase revenue and patron loyalty.
- Described drink flavors and taste profiles to customers to help with ordering decisions.
- Carefully inspected identification of customers to verify age requirements for purchase of alcohol.
- Monitored guests' alcohol consumption levels to prevent over-intoxication.
- Greeted frequent visitors by name and explained new promotions.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Collected and organized daily till totals and tips.
- Delivered food orders promptly and courteously.
- Operated POS terminals to input orders, split bills and calculate totals.
- Completed day-to-day duties accurately and efficiently.
Mobile Bartender/Server/Owner
GMS Bartending
East Northport, NY
05.2022 - Current
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Interacted with guests to ensure satisfaction with their experience.
- Organized and managed special events to ensure seamless execution.
- Boosted employee motivation with consistent positive reinforcement.
- Studied industry trends to inform planning of bar menu and development of new drink recipes.
- Created unique cocktails for special events.
- Prepared alcoholic and non-alcoholic beverages according to standard recipes.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Demonstrated a thorough knowledge of spirits, beer, wine, mixers, garnishes, and other beverage ingredients.
- Neatly sliced and pitted fruit for garnishing drinks.
- Arranged bottles and glasses behind bar to make attractive displays.
- Mentored team members on effective service protocols.
BARTENDER
LEGENDS
Kings Park, NY
10.2020 - 04.2023
- Opening and closing the bar in a timely and responsible manner.
- Verify the identification and age requirements of guests.
- Mix traditional and creative cocktails.
- Make suggestions based on guests' tastes and preferences.
- Open and maintain tabs throughout the shift.
- Gained regular guests by serving beer, wine, and other beverages in a prompt, friendly way.
- Maintain a clean and organized bar area.
- Performed opening and closing duties including restocking supplies.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Balanced daily registers and generated sales reports for management.
- Remained calm and poised during busy periods, promoting great customer service to guests.
- Addressed guests by name in a welcoming manner.
SERVER, BARTENDER
MANNINO'S
Commack, NY
12.2017 - 09.2020
- Responsible for extensive side work at the beginning and end of each shift.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Opening, closing, and stocking the bar.
- Printing reports, and handling cash for serving and bartending.
- Knowledge of specials and the menu in detail.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Maintained high standards of cleanliness in dining room and bar.
- Upheld high standards of sanitation in accordance with health department regulations.
- Skilled in matching wines with food to enhance dining experience.
- Prepared a wide selection of mixed drinks and beverages for bar customers, and restaurant guests.
- Assessed identification for age verification of guests.
- Maintaining professionalism under pressure and at all times.
- Providing dining experiences for guests.
- Made friendly conversation with customers to provide enjoyable bar experience.
- Arranged bottles and glasses behind bar to make attractive displays.
- Recommended food and drinks to patrons based on preference, pairings and special promotions.
- Trained new staff.
- Resolved customer complaints or issues promptly and professionally.
Education
Cosmetology
L.A. Wilson Tech
Northport, NY06-2007
Certified Spinning Instructor
SpinU - Mad Dogg Athletics
Online Certification 09-2023
Skills
- Experienced in Word, Excel, PowerPoint, and Outlook
- Organized
- Customer service expertise
- Professional demeanor
- Handling difficult customers
- Positive attitude
- Attention to detail
- Staff scheduling
- Recruiting
- Training
- Motivating staff
- Inventiveness
- Skilled in verbal communication
- Proven ability to inspire teams
- Excellent multitasking skills
- Event management
- Continuous improvement
- Clear and effective communication
- Adaptability and flexibility
References
Available upon request
Timeline
Group Cycling Fitness Instructor
24 Hour Fitness
06.2024 - Current
Bartender
The Main Event
06.2023 - Current
Mobile Bartender/Server/Owner
GMS Bartending
05.2022 - Current
BARTENDER
LEGENDS
10.2020 - 04.2023
SERVER, BARTENDER
MANNINO'S
12.2017 - 09.2020
Cosmetology
L.A. Wilson Tech
Certified Spinning Instructor
SpinU - Mad Dogg Athletics
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