Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Languages
Affiliations
Timeline
Generic

GEETA SHARMA

Jersey City

Summary

A dedicated and versatile professional with experience in human resources, safety management, claims coordination, and front office administration. In HR, I am skilled in managing employee records, overseeing recruitment, assisting with employee onboarding, handling benefits administration, and supporting performance management. Experienced in processing claims, and maintaining compliance with regulations. Also proficient in front-office tasks like scheduling, answering calls, managing office supplies, and providing customer service. Known for strong organizational skills, attention to detail, and the ability to handle multiple tasks efficiently. With excellent communication and interpersonal skills, I help create a positive and productive work environment while supporting both employees and management. Committed to improving workplace operations, safety, and employee satisfaction.

Overview

7
7
years of professional experience

Work History

Human Resources Executive

Makati Express Cargo LLC
Jersey City
06.2024 - Current
  • Managed employee relations issues such as grievances, performance management, disciplinary action, and terminations.
  • Searched for qualified job candidates using computer databases, media advertisements or employee referrals.
  • Reviewed resumes of applicants before forwarding them onto hiring managers for consideration.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Conducted new employee orientations.
  • Conducted exit interviews with departing employees to identify areas where improvements can be made.
  • Addressed harassment allegations, work complaints or other employee concerns.
  • Coordinated with payroll department to ensure accurate processing of salaries and benefits payments.

Safety/Claims Coordinator

Smartlink Satellite LLC
Harrison
09.2020 - 06.2024
  • Develop, implement, and update safety policies and procedures to ensure compliance with federal, state, and local safety regulations, including DOT standards
  • Create and enforce safety guidelines related to vehicle inspections, hazardous materials handling, and driver behavior
  • Organize and conduct safety training programs for drivers covering topics such as safe driving, defensive driving, emergency procedures, and handling hazardous materials
  • Perform regular safety audits and inspections on company vehicles, trailers, and facilities to identify potential hazards and ensure compliance with safety standards
  • Oversee the claims process for accidents, cargo damage, injuries, and other incidents involving company vehicles, drivers, and cargo
  • File and process insurance claims in a timely and accurate manner, ensuring all required documentation is submitted to insurance carriers
  • Coordinate with insurance adjusters, legal teams, and external parties to manage claims and resolve disputes
  • Assess damages and losses to determine the appropriate course of action for claim resolution

Front Office Assistant

Holiday Inn
Richmond
09.2018 - 08.2020
  • Greet guests as they arrive, check them in, and ensure all necessary details are entered into the system
  • Handle check-out procedures, including processing payments, issuing receipts, and collecting feedback from guests
  • Assist with making and confirming guest reservations over the phone, through email, or in person
  • Update and maintain accurate records of room availability, rates, and bookings
  • Address guest inquiries and resolve any issues or complaints promptly and professionally
  • Handle correspondence, such as emails and faxes, and assist with data entry and record keeping
  • Process payments for room stays, incidentals, and additional services, ensuring accuracy and compliance with hotel policies
  • Coordinate with housekeeping, maintenance, and other departments to ensure rooms are prepared and guests' needs are met

Education

Bachelor of Commerce - Accounting

CMJ University
Meghalaya, India
07.2012

Skills

  • HR Strategy Implementation
  • Problem-solving abilities
  • Employee orientation
  • Talent management
  • Microsoft outlook
  • Microsoft office
  • Safety inspections
  • Customer service
  • Reservation management

Hobbies and Interests

  • Enjoy regular outdoor walks for physical fitness and mental well-being.
  • Spending quality time with family and friends.

Languages

English
Native/ Bilingual
Hindi
Native/ Bilingual

Affiliations

  • Actively participated in organizing and serving meals as part of an annual community outreach program at the Jersey City, NJ Gurudwara, focused on providing free meals to shelter homes, churches and community centers.
  • Collaborated with a team of volunteers to prepare, cook, and distribute over 13,000 meals during the event, fostering a sense of community and compassion.
  • Supported event logistics, including food safety and hygiene practices, to ensure a safe and welcoming environment for all participants.

Timeline

Human Resources Executive

Makati Express Cargo LLC
06.2024 - Current

Safety/Claims Coordinator

Smartlink Satellite LLC
09.2020 - 06.2024

Front Office Assistant

Holiday Inn
09.2018 - 08.2020

Bachelor of Commerce - Accounting

CMJ University
GEETA SHARMA