Geeta Surana
Dublin,CA
Summary
I aim to pursue a challenging career in a growing organization with a competitive work environment that will help me develop as a better professional, striving for excellence and continuous improvement. I am a results-driven professional with valuable experience in team management, reimbursement claims, HR and administrative tasks, business development, service support, and handling customer grievances to ensure exceptional customer service.
Overview
6
6
years of professional experience
Work History
HR &Operations
Stoneage
Jaipur, Rajasthan
03.2011 - 12.2012
- Performed administrative tasks associated with Human Resources operations such as filing paperwork or entering data into computer systems.
- Facilitated communication between different departments within the organization on matters related to human resources operations.
- Reviewed and screened applicant resumes to identify qualified candidates prior to sending to corporate hiring managers for consideration.
Territory Manager
Medicare TPA Services (i) Pvt Ltd
Ludhiana, Rajasthan
06.2007 - 01.2009
- Managed a high-performing team to achieve company goals and objectives.
- Identifying new growth opportunities, and expanding the company's client base.
- Efficiently handled reimbursement claims, ensuring timely processing and adherence to company policies and regulations.
- Maintained detailed reports which helps in decision-making and performance tracking.
- Demonstrated an instant approach towards customer queries, delivering prompt and effective solutions to enhance customer satisfaction and retention.
Insurance Associate
HDFC Standard Life Insurance
Jaipur, Rajasthan
07.2006 - 05.2007
- Working in Banc-assurance for Alternate channel
- Converting client leads generated by marketing officers.
- Play a vital role to find the need of the customer and provide best solution of their need
- Maintaining strong relationships with bank employees.
- Establishing client relationships, leading to higher referral rates and expanded business opportunities.
- Improving customer satisfaction by promptly addressing and resolving insurance-related inquiries.
Education
Master of Business Administration - Marketing, Finance
University of Rajasthan
Jaipur, Rajasthan01.2006
M.Com: Business Finance Economics -
JNVU UNIVERSITY
Jodhpur, Rajasthan01.2002
B Com Honours: Business Finance Economics -
JNVU UNIVERSITY
Jodhpur, Rajasthan01.2000
Skills
- Adaptability
- Fast learner
- Ability to work in a team
- Hard working
Personal Information
- Date of Birth: 05/07/80
- Marital Status: Married
Area Of Specialization
Marketing, Finance
Affiliations
- Volunteered for 2.5 months annually for 3 consecutive years, assisting underserved individuals with tax preparation.
- Collaborated with a team to streamline the tax preparation process and ensure efficient service delivery.
- Provided accurate tax filing assistance and offering personalized service to client.
Timeline
HR &Operations
Stoneage
03.2011 - 12.2012
Territory Manager
Medicare TPA Services (i) Pvt Ltd
06.2007 - 01.2009
Insurance Associate
HDFC Standard Life Insurance
07.2006 - 05.2007
Master of Business Administration - Marketing, Finance
University of Rajasthan
M.Com: Business Finance Economics -
JNVU UNIVERSITY
B Com Honours: Business Finance Economics -
JNVU UNIVERSITY
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