
Dynamic Information Process Enabler with a proven track record at Tata Consultancy Service, adept at enhancing data accuracy and reducing defects by 20%. Skilled in Python and SQL, I excel in analytical problem-solving and thrive in collaborative environments, consistently delivering insights that drive business success.
Information Process Enabler – Customer Support & Quality Check
Jan2024 – Sept 2025
• Conducted quality checks on product data, images, and supplier content ensuring 100% compliance with business standards.
• Analyzed large datasets to identify errors, inconsistencies, and improvement areas, reducing defects by 20%.
• Generated and reviewed Excel-based reports to support daily business decisions.
• Collaborated with cross-functional teams and presented insights to clients, earning multiple Best Performer Awards.
• Supported suppliers via chat and email, enhancing data accuracy and onboarding efficiency.
Programming & Data Handling: Python (Pandas, NumPy, Matplotlib), SQL (joins, group by, queries)
Data Visualization & Reporting: MS Excel (Pivot tables, VLOOKUP, charts), Power BI (basic)
Other Tools: MS Office Suite, Google Sheets, Quality Review Tools
• “Best Performer of the Month” award multiple times at TCS for quality and client support excellence.
• Certificate of Appreciation from TCS client for contribution in supplier onboarding & data quality improvement.