GEETHA SREE THOUTULA
Denton,TX
Summary
- Currently pursuing a Master's in Business Analytics, I am eager to enhance my practical experience and contribute effectively to data engineering projects.
- Skilled in Python, SQL, C, and R, I have hands-on experience with tools such as Tableau, MS Excel and MySQL.
- Familiar with Jupyter Notebook, Jira, PyCharm, and proficient in MacOS, Linux, and Windows.
- With over three years of professional experience as a Senior Process Executive at Cognizant Technology Solutions, I have excelled in customer support and creative problem-solving.
- A proactive individual with strong organizational and people skills, adept at quickly learning new technologies.
- Actively seeking internship opportunities to apply my business analytics and programming skills within a dynamic team environment.
Overview
3
3
years of professional experience
Work History
Senior Process Executive
Cognizant Technology Solutions
01.2020 - 06.2023
- Handling incoming calls and initiating outgoing calls to assist customers with concerns regarding account management, CRM problems, customization, analytics, dashboard creation, report generation, and various features
- Maintaining a steady workflow to provide consistent client support throughout each day
- Pioneering creative approaches to problem-solving
- Ensuring the delivery of precise and reliable information to users.
Education
Master of Science - Business Analytics
University of North Texas
Denton, TX05.2025
Bachelor of Commerce, Computers -
Little Flower Degree College, Osmania University
Hyderabad, India04.2019
Skills
- Python
- SQL
- C
- R-programming
- MySQL
- Oracle
- MongoDB
- Tableau
- MS Excel
- R-Studio
- Hadoop
- Apache Spark
- MacOS
- Linux
- Windows
Projects
- Data Visualization: This research examines the collaboration between marketing, shipping, and customer satisfaction in the context of Brazilian online shopping, with a specific focus on Olist. It seeks to gain insights by evaluating crucial factors such as shipping effectiveness and customer contentment, aiming to highlight the significance of strong marketing strategies for the success of online businesses. Technologies & Tools - Employing Tableau, Power BI, R, and Python with libraries such as pandas and NumPy.
- Business Decision Process: This project deeply analyzes Walmart sales data from 45 stores, focusing on Weekly Sales, CPI, and Unemployment Index. In Phase 1, it uses statistics to explore sales probabilities, create confidence intervals, and test hypotheses. Phase 2 introduces Multiple Linear Regression to study relationships between sales and a range of factors. The project uncovers insights like delivery variations and monthly sales patterns, contributing to a thorough understanding of Walmart's sales dynamics for informed business decisions. Technologies & Tools – Utilizing R, Python (including Pandas, NumPy, scikit-learn, and matplotlib), statistical functions in Excel, and Tableau.
Timeline
Senior Process Executive
Cognizant Technology Solutions
01.2020 - 06.2023
Master of Science - Business Analytics
University of North Texas
Bachelor of Commerce, Computers -
Little Flower Degree College, Osmania University
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