Geevarghese Plapparambil

• Delivered packages to customer doorsteps and business offices.
• Completed on-time deliveries by choosing best and most efficient routes.
• Improved customer satisfaction by ensuring timely and accurate deliveries of products.
• Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
• Operated vehicle safely in highly congested areas with no traffic violations.
• Completed rush deliveries on tight timetables to satisfy customer needs.
• Maintained upbeat, positive attitude in busy, customer-focused environment.
• Minimized company liability and risks to loads by obeying traffic laws.

• Received incoming shipments, compared contents against associated records and transmitted to proper department.
• Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
• Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
• Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.

I’m

• Maintained a clean and organized store environment for an improved shopping experience.
• Enhanced customer satisfaction by providing efficient and friendly service at the checkout counter.
• Verified age-restricted product purchases diligently to adhere to legal requirements while maintaining excellent customer rapport during transactions.
• Assisted customers with locating products, answering questions, and recommending items based on their need
• Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
• Processed refunds and exchanges in accordance with company policy.
• Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
• Set up new sales displays each week with fresh merchandise.
• Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
• Handled cash with high accuracy and took care to check bills for fraud.
• Performed cash, card and check transactions to complete customer purchases.
• Maintained current knowledge of store promotions and highlighted sales to customers.
• Provided correct change for purchases to avoid customer confusion or disputes.
• Assisted customer by locating items, processing payments, and carrying out heavy purchases.
• Issued detailed receipts to every paying customer as proof of purchase and to avoid discrepancies.