Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
References
Timeline
Generic

Geffrey Bush

Garden City,MI

Summary

Results-driven Supervisor with experience steering and directing all aspects of operations. Practiced in orchestrating multiple projects with competing priorities involving process improvements, safety initiatives and quality control. Recognized and commended for collaborating with upper management to achieve organizational objectives.

Overview

28
28
years of professional experience
1
1
Certification

Work History

Supervisor (City Counter)

O'Reilly Auto Parts
Belleville, MI
06.2021 - Current
  • Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
  • Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.
  • Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
  • Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
  • Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
  • Monitored employee productivity levels on a regular basis to identify areas of improvement.
  • Evaluated employee performance through periodic reviews and documented results accordingly.
  • Provided guidance and direction to subordinates regarding job duties and responsibilities.
  • Collaborated with other departments to coordinate workflow processes between teams.
  • Monitored employee productivity to provide constructive feedback and coaching.
  • Complied with company policies, objectives and communication goals.
  • Implemented new operational procedures, increasing efficiency.
  • Addressed and resolved interpersonal conflicts within the team, maintaining a harmonious work environment.
  • Fostered a positive and motivating work environment, leading to an increase in team morale.
  • Managed scheduling for staff, ensuring adequate coverage during peak times and projects.
  • Monitored employee attendance, addressing any punctuality or absenteeism issues.
  • Trained new employees on company policies, job duties, and performance expectations.

Store Manager

O'Reilly Auto Parts
, MI
05.2000 - 06.2021
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Monitored inventory levels and placed orders to restock shelves.
  • Developed strategies to maximize sales and profitability.
  • Established customer service standards and monitored staff compliance.
  • Resolved customer complaints in a timely manner.
  • Recruited, trained and supervised new employees.
  • Ensured compliance with safety regulations and company policies.
  • Implemented efficient systems for tracking stock movement.
  • Analyzed financial data to identify areas of improvement.
  • Maintained accurate records of employee performance reviews.
  • Created weekly work schedules for store personnel.
  • Assessed operational efficiency of the store's departments.
  • Managed daily banking activities such as deposits and withdrawals.
  • Identified opportunities for cost savings through waste reduction initiatives.
  • Prepared monthly reports on sales figures, expenses, profits.
  • Updated POS system with new products and promotional offers.
  • Trained and mentored associates to teach daily tasks and procedures.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
  • Oversaw inventory management through cycle counts, audits and shrinkage control.
  • Generated repeat business by responding to customer concerns with friendly and knowledgeable service.

Parts Manager

Murrays Discount Auto Store
, MI
06.1998 - 06.2000
  • Developed and maintained positive working relationships with vendors.
  • Organized and monitored inventory levels of parts, tools, and supplies.
  • Prepared documents for ordering parts, supplies, and equipment.
  • Ensured accuracy in order processing and invoicing procedures.
  • Provided technical advice on the selection of replacement parts.
  • Created reports to track inventory usage and performance metrics.
  • Resolved customer inquiries related to part availability or quality issues.
  • Trained new staff members on proper parts handling techniques.
  • Inspected returned parts for damage before restocking shelves.
  • Monitored stock levels regularly to avoid backorders or shortages.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Managed employee schedules and daily assignments.
  • Controlled daily parts program activities to improve sales and inventory management.
  • Taught junior employees proactive strategies to meet operational and sales goals.

Stocker

Murrays Auto Parts
, MI
11.1996 - 06.1998
  • Received and processed incoming shipments of merchandise.
  • Stocked shelves with newly arrived products.
  • Arranged merchandise in an attractive manner to promote sales.
  • Inspected stock for damage or defects and reported issues to management.
  • Organized storage areas for efficient use of space.
  • Provided customer service by answering questions about product location, price and availability.
  • Assisted with store displays and window dressing as needed.
  • Followed safety procedures when handling hazardous material or dangerous goods.
  • Maintained a neat, clean and orderly warehouse environment at all times.
  • Operated motorized equipment such as forklifts, pallet jacks or order pickers as required.
  • Participated in physical inventories of stock on hand periodically.
  • Lifted materials of varied weights on regular basis.
  • Faced products on shelves and displays to meet company policies.
  • Replenished items to maintain stock availability.
  • Maintained neat, safe and orderly workspace to prevent accidents and injuries.
  • Assisted customers by locating items and loading heavy purchases in vehicles.
  • Moved and rebuilt shelves, racks and displays to increase visibility of merchandise.
  • Greeted customers and retrieved requested products to drive satisfaction.
  • Demonstrated great teamwork skills with staff members involved in production and transport.

Education

High School Diploma -

Garden City Public Schools
Garden City, MI
06-1998

Skills

  • Staff Management
  • Inventory Control
  • Schedule development
  • Business Development
  • Process Improvement
  • Goal-Oriented
  • Staff Development
  • Policy Enforcement
  • Staff Discipline
  • Priority management
  • Negotiation
  • Complex Problem-Solving

Accomplishments

  • Shamrock Award

Affiliations

  • Camping
  • Small game hunting
  • Competitive pistol shooting

Certification

  • ASE P2 certified
  • MDP (Manger Development Program) - O'Reilly Auto Feb,2010
  • Certified Parts Professional - O'Reilly Auto
  • A2S2 (Applied Automotive Science and Sales) - Murray's Discount Auto
  • DCLD (DC Leadership) - O'Reilly Auto Sept,2022
  • Stock Chaser
  • Order Picker (Raymond)

References

References available upon request.

Timeline

Supervisor (City Counter)

O'Reilly Auto Parts
06.2021 - Current

Store Manager

O'Reilly Auto Parts
05.2000 - 06.2021

Parts Manager

Murrays Discount Auto Store
06.1998 - 06.2000

Stocker

Murrays Auto Parts
11.1996 - 06.1998

High School Diploma -

Garden City Public Schools

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Geffrey Bush