Gehrig Scherer
Grand Ledge,MI
Summary
I am a motivated HVAC student with extensive customer service background seeking entry level employment. My job experience demonstrates my dependability and desire to learn, including over a years worth of knowledge managing store operations.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Pizza Maker
Peppino's Pizza & Subs
Grand Ledge, MI
11.2023 - Current
- Managed a team of 3-5 people to ensure customer satisfaction.
- Prepared and cooked pizzas using various dough types and fresh ingredients.
- Maintained cleanliness and organization of food preparation areas and kitchen equipment.
- Collaborated with team members to ensure timely order fulfillment during peak hours.
- Monitored inventory levels, assisting in restocking supplies as needed for operations.
Customer Service Representative
Mancinos Pizza And Grinders
Grand Ledge, MI
12.2022 - 10.2023
- Resolved customer inquiries efficiently, ensuring high levels of satisfaction and retention.
- Managed order processing using POS systems, enhancing transaction accuracy and speed.
- Learned to make orders and clean to help when needed.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Customer Service Representative
Dominos's Pizza
Grand Ledge, MI
03.2022 - 11.2022
- Monitored inventory levels to ensure product availability and minimize waste during busy shifts.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Developed strong product knowledge to provide informed answers to questions based on customer requests.
Education
Associate of Applied Science - HVAC
Lansing Community College
Lansing, MI05-2027
Associate of Applied Science - HVAC
Lansing Community College
Lansing, MI05-2027
Skills
- Punctual
- Strong Work Ethic
- Dependable
- Teamwork and collaboration
- Customer service
- Desire to learn
Certification
EPA 608 Universally Certified
Timeline
Pizza Maker
Peppino's Pizza & Subs
11.2023 - Current
Customer Service Representative
Mancinos Pizza And Grinders
12.2022 - 10.2023
Customer Service Representative
Dominos's Pizza
03.2022 - 11.2022
Associate of Applied Science - HVAC
Lansing Community College
Associate of Applied Science - HVAC
Lansing Community College