- Volunteering for community initiatives to give back to local communities and make a positive impact
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Food justice advocate, working to address food insecurity and promote access to healthy, affordable food
- Documenting and sharing travel experiences
- Food Tourism
- Mindfulness Practices
Geisha Blugh
Brooklyn,NY
Summary
Innovative, knowledgeable, and goal-oriented manager with strong problem-solving abilities, a swift capacity to learn, and excellent communication skills. Equipped with the skills and expertise to contribute to team success and achieve positive results while advancing organizational goals. Dedicated and enthusiastic about making a meaningful impact in the company's growth and success.
Overview
22
22
years of professional experience
Work History
Senior Billing Manager
Hearst Magazines
06.2013 - 05.2020
- Managed monthly billing process of approximately 200 invoices monthly to complete billings and returns to meet company revenue recognition policies.
- Point of contact for resolving digital billing adjustments inquiries and concerns.
- Reviewed, researched and reconciled billing discrepancies in an efficient and timely manner which enhanced customer by maintaining positive relationships with clients.
- Collaborated with cross-functional teams to resolve billing-related issues swiftly, minimizing negative impacts on overall operations.
- Enhanced client satisfaction levels by ensuring timely delivery of accurate invoices and addressing concerns professionally.
- Implemented quality control measures for billing, significantly reducing incidence of inaccuracies and customer complaints.
- Spearheaded integration of electronic billing options, meeting client demands for more flexible payment methods and reducing paper waste.
- Oversaw migration of billing data to new software platform, minimizing downtime and maintaining continuous operations.
- Fostered strong relationships with key clients by providing personalized billing support, ensuring their needs were met promptly and efficiently.
- Supported financial director with special projects and additional job duties.
- Complied with established internal controls and policies.
- Implemented and regularly reviewed financial controls to generate accurate and reliable financial data.
- Achieved significant cost savings by identifying and eliminating inefficiencies in billing process, reallocating resources to areas of higher impact.
- Coordinated with sales and service departments to ensure accurate billing information, fostering team-oriented approach to customer account management.
Senior Financial Analyst – Finance Department
Viacom Media Networks /MTV Networks
01.2003 - 05.2012
- Managed the preparation, generation, validation and reporting of weekly and monthly billing for all 22 linear networks.
- Managed the preparation, generation, validation of On-Demand invoices.
- Managed the generation of the company's EDI (electronic) invoices via @Media.
- Successfully designed and implemented the department's client discrepancy resolution process and the department's adjustment tracking process
- Coordinated and processed pre-invoice billing for external clients.
- Processed credit/debit adjustments to reconcile billing discrepancies.
- Managed, processed and submitted weekly, monthly, quarterly and year end adjustment reports to upper management and various departments across Viacom Media Networks as a whole.
- Monitored and coordinated the linear adjustments mailbox.
- Point of contact for resolving linear billing adjustments inquiries and discrepancies.
- Assisted the Billing Manager and Director with special projects.
- Provided exemplary internal and external customer service.
Executive Administrative Assistant to Managing Director – Global Security Services
Deutsche Bank
10.2000 - 02.2002
- Handled administrative tasks such as expense report processing or invoice reconciliation efficiently for 1 Managing Director as well as 5 Directors; allowing executives to focus on high-priority responsibilities without distraction.
- Coordinated and booked airfare, hotel and ground transportation and prepared itinerary to facilitate successful trips.
- Handled scheduling for executive's calendar and prepared meeting agenda and materials.
- Prepared domestic and international travel arrangements and itineraries for the Managing Director and all other executive staff.
- Organized daily meetings and car services for executive management.
- Maintained and distributed incoming/outgoing mail as well as screened and referred phone calls to appropriate staff member.
- Handled confidential and sensitive information with discretion and tact including but not limited to protecting company interests and employee privacy.
- Managed inventory levels for office supplies, reducing waste while guaranteeing availability when needed.
Switchboard Operator
Deutsche Bank
12.1999 - 07.2000
- Screened and routed incoming/outgoing calls (Avg
- 200-300 per day)
- Assisted in the resolution of client issues
- Assisted in the maintenance of Deutsche Bank’s electronic local and global directories
Account Administrator
Bankers Trust
08.1998 - 04.1999
- Maintained approximately 300 client accounts through creations, modifications, deletions and password maintenance.
- Maintained functionality within front and back end accounts.
- Provided monthly reports for managerial approver’s review and compliance.
- Monitored request databases and inactivity reports.
Education
Bachelor of Business Administration - Human Resources Management, Industrial Psychology
Bernard M. Baruch College
New York, NYSkills
- Microsoft Suite (Excel, Word, PowerPoint)
- Lotus Notes Platform
- Salesforce
- Google DSM
- SAP Genesis Travel Management
- Training and mentoring
- Invoice generation
- Report preparation
- Accounts receivable management
- Invoice processing
Interests
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
English
Native or Bilingual
Timeline
Senior Billing Manager
Hearst Magazines
06.2013 - 05.2020
Senior Financial Analyst – Finance Department
Viacom Media Networks /MTV Networks
01.2003 - 05.2012
Executive Administrative Assistant to Managing Director – Global Security Services
Deutsche Bank
10.2000 - 02.2002
Switchboard Operator
Deutsche Bank
12.1999 - 07.2000
Account Administrator
Bankers Trust
08.1998 - 04.1999
Bachelor of Business Administration - Human Resources Management, Industrial Psychology
Bernard M. Baruch College
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