Geissa Karla Barbosa Leite
Redwood City,CA
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
9
9
years of professional experience
Work History
Driver
Lyft
Redwood City
08.2023 - Current
- Provided friendly customer service during trips, including offering assistance with luggage loading and unloading and answering questions about local attractions.
- Displayed excellent time management skills by arriving at pickup locations early or on time.
- Adhered to all city regulations related to ride share services such as speed limits, parking rules.
Event Organizer
Breeze Planning
Redondo Beach, CA
05.2021 - 12.2022
- Provided customer service assistance before, during, and after events.
- Resolved any conflicts that may have arisen throughout the course of an event's planning process or implementation stages.
- Organized materials, cleaned facilities and set up equipment to prepare for events.
- Gave guests first-rate service and support and worked to resolve concerns to mutual satisfaction.
- Assisted guests in determining seat location and escorted guests to seats.
Owner
Serralheria Artefama
Sao Paulo , SP
01.2015 - 06.2020
- Managed daily operations of business, including hiring and training staff.
- Created marketing campaigns to attract new customers.
- Negotiated contracts with vendors and suppliers.
Education
BBA - Business Administration
Faculdades Metropolitanas Unidas - FMU
Sao Paulo, BR06-2015
Skills
- Organization
- Multitasking
- Communication
- Problem Resolution
- Flexible and Adaptable
- Fluent in Portugues
- Attention to Detail
- Excellent Communication
- Calm Under Pressure
Languages
Spanish
Professional
Portuguese
Native/ Bilingual
English
Full Professional
Timeline
Driver
Lyft
08.2023 - Current
Event Organizer
Breeze Planning
05.2021 - 12.2022
Owner
Serralheria Artefama
01.2015 - 06.2020
BBA - Business Administration
Faculdades Metropolitanas Unidas - FMU
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