Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Gelacia Diaz

Los Angeles,CA

Summary

Professional and knowledgeable office clerk offering 35 years of experience in administrative support and customer service. Highly efficient planning, problem-solving.

Overview

2
2
years of professional experience

Work History

Office Assistant

PEP
02.2022 - Current
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Maintained and updated office records, both digital and physical.
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
  • Managed daily data entry and kept clerical information accurate and up-to-date.
  • Collaborated with various departments to complete assigned tasks.
  • Ordered office supplies and kept office stocked with needed resources to operate smoothly.
  • Reviewed files, records and other documents to obtain information to respond to requests.
  • Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
  • Edited and proofread documents for accuracy and completeness.
  • Utilized office management software to record and track customer information.
  • Processed incoming and outgoing mail and packages according to established procedures.
  • Compiled and analyzed data to produce reports.

Education

High School Diploma -

Benjamin Franklin High School
Los Angeles, CA

Skills

  • Invoice Processing
  • Administrative Support
  • Inventory Management
  • Proofreading
  • Clerical Support
  • Customer Service
  • Data Entry
  • Mail Handling
  • Quickbooks
  • Meticulous Attention to Detail
  • Mail Sorting and Distribution
  • AR/AP

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Office Assistant

PEP
02.2022 - Current

High School Diploma -

Benjamin Franklin High School
Gelacia Diaz