Gelanie Sustiguer
Reno
Summary
Dynamic cashier with a proven track record at Hobby Lobby, excelling in customer service and cash handling. Recognized for enhancing customer satisfaction through effective communication and problem resolution. Demonstrated strong work ethic and team collaboration, consistently maintaining an organized checkout area and ensuring accurate transactions.
Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.
Overview
1
1
year of professional experience
Work History
Cashier
Hobby Lobby
09.2024 - Current
- Processed customer transactions accurately using point-of-sale systems.
- Maintained clean and organized checkout areas to enhance customer experience.
- Assisted customers with product inquiries and provided recommendations.
- Managed cash drawer, ensuring balance at beginning and end of shifts.
- Collaborated with team members to improve service efficiency during peak hours.
- Followed company policies for handling cash and credit transactions securely.
- Adapted quickly to new procedures and inventory management systems.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Cashier
Tilly's Clothing Store
07.2024 - 09.2024
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer and balanced funds at shift end.
- Assisted customers with product inquiries and locating items in-store.
- Ensured cleanliness and organization of checkout area to enhance customer experience.
Education
No Degree -
Coral Academy Of Science Highshool
6275 Neil Rd, Reno, NV 8951106-2026
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Time management skills
- Cleaning and sanitizing
- Team collaboration
- Customer service excellence
- Money handling
- Customer relations
- Written and verbal communication
Languages
tagalog
Professional Working
Extracurricular activities
I am a senior representative at my Highschool, meaning I plan and coordinate all senior actives, the big one being graduation. I am also Dance captain for my school's cheerleading team.
Timeline
Cashier
Hobby Lobby
09.2024 - Current
Cashier
Tilly's Clothing Store
07.2024 - 09.2024
No Degree -
Coral Academy Of Science Highshool