Gelene Laurent
Medford,MA
Summary
Compassionate Home Health Aide with extensive experience in client care and emotional support. Skilled in monitoring health, maintaining safety protocols, and collaborating with healthcare professionals. Proficient in personal care, meal preparation, and documentation to enhance client well-being. Dedicated to promoting comfort and dignity while assisting with activities of daily living and providing transportation.
Overview
3
3
Languages
1
1
Certification
14
14
years of professional experience
Work History
Home Health Aide
Brightstar Healthcare Agency
Danvers, Massachusetts
03.2026 - Current
- Documented client care and daily activities to ensure continuity of care.
- Communicated effectively with clients, families, and healthcare professionals.
- Monitored client health and reported changes to supervisors promptly.
- Delivered companionship and emotional support to promote client well-being.
- Followed safety protocols to ensure a secure environment for clients.
- Assisted in meal preparation and ensured proper nutrition for clients.
- Facilitated mobility and transportation for clients to enhance independence.
- Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
- Maintained clean and well-organized environment for client happiness and safety.
- Assisted clients with mobility by helping them move safely in bed or during transfers. in bed, stand or walk using proper body mechanics techniques.
- Helped clients stay happy and healthy by providing mental and emotional support.
- Assisted clients with bathing, dressing, and incontinence care.
- Assisted in ambulation and exercise routines for clients.
Deicer
Swissport International
East Boston, MA
11.2017 - 05.2027
- Applied deicing fluids on aircraft surfaces during winter weather conditions.
- Operated deicing equipment to ensure safe aircraft operations.
- Monitored weather conditions to determine deicing needs for aircraft.
- Collaborated with flight crews to coordinate timely deicing procedures.
- Conducted routine maintenance on deicing equipment for optimal performance.
- Followed safety protocols to minimize risks during deicing operations.
- Documented deicing activities in compliance with regulatory standards.
- Stocked supplies, such as glycol and antifreeze solutions, on a regular basis.
- Performed pre-flight inspections on deicing truck, fluid supply system, and other related equipment.
Direct Care Worker
Hogan Regional Center
Danvers, Massachusetts
01.2024 - 08.2025
- Assisted individuals with daily living activities and personal care needs.
- Delivered personal care to clients, including bathing, grooming, and toileting.
- Monitored residents' physical and emotional well-being consistently throughout shifts.
- Provided companionship and emotional support to enhance residents' quality of life.
- Collaborated with healthcare professionals to implement care plans effectively.
- Trained new staff on best practices for direct care procedures and policies.
- Participated in team meetings to discuss resident needs and improve care strategies.
- Maintained a safe and supportive environment for residents at the center.
P.A.D
Encore casino
Everett, Massachusetts
06.2019 - 01.2021
- Assisted guests with inquiries and provided exceptional customer service.
- Demonstrated excellent customer service skills while interacting with guests and staff members.
- Coordinated with team members to facilitate smooth operations during peak hours.
- Implemented safety protocols to enhance guest satisfaction and well-being.
- Monitored supply levels and reported shortages to management promptly.
- Maintained cleanliness and organization of casino floors and public areas.
- Cleaned gaming tables, chairs, and surrounding areas to meet health standards.
- Verified identification documents presented by customers prior to allowing entry into restricted areas.
Home Health Aide
Visiting Communities Homecare
Arlington, Massachusetts
08.2018 - 04.2019
- Assisted clients with bathing, dressing, and incontinence care.
- Assisted clients with daily living activities and personal care tasks.
- Provided compassionate care to patients by assisting with their daily needs by assisting with personal hygiene tasks and completing basic household chores.
- Communicated effectively with clients, families, and healthcare professionals.
- Monitored client health and reported changes to supervisors promptly.
- Maintained clean and well-organized environment for client happiness and safety.
- Helped clients stay happy and healthy by providing mental and emotional support.
HHA/Certified Nursing Assistant
Metropolitan Home Health Care
Arlington, Massachusetts
05.2016 - 11.2018
- Provided personal care and assistance to clients in their homes.
- Supported clients with daily living activities and mobility to promote independence.
- Monitored client health by recording vital signs and reporting changes.
- Communicated effectively with clients, families, and healthcare professionals.
- Maintained a clean and safe environment for clients at all times.
- Prepared nutritious meals according to dietary restrictions and preferences.
- Provided personal hygiene assistance and completed household chores to ensure comfort and dignity.
- Supported clients' emotional well-being through companionship and conversation.
- Assisted clients with bathing, dressing, and incontinence care.
- Changed bed linens and maintained a clean living environment for the client's safety.
- Helped client with medication self-administration.
- Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
Wheelchair Agent
FSS
Boston, Massachusetts
04.2013 - 12.2015
- Operated wheelchair equipment to transport individuals safely across terminals.
- Assisted passengers with mobility needs during boarding and deboarding processes.
- Coordinated with airline staff to ensure timely wheelchair service delivery.
- Provided excellent customer service to enhance passenger travel experiences.
- Responded quickly to passenger requests for assistance throughout the airport facilities.
- Maintained wheelchair inventory and reported any maintenance issues promptly.
- Aided customers with TSA checkpoint screenings.
- Reviewed airline tickets, interpreted airline city codes and read domestic and international forms.
- Backed wheelchairs down jetways to safely overcome decline of ramp.
- Provided advice to customers about wheelchair features, functions and maintenance requirements.
- Maintained product displays according to company standards.
Education
GED -
LARE INSTITUTE
Chelsea, MA06-2026
High School Diploma -
Somerville , High School
Somerville, MA06-2008
Skills
- Patient care
- Dressing assistance
- Vital signs monitoring
- Mobility activities
- Ambulation techniques
- Exercise support
- Catheter care assistance
- Behavior redirection
- Care plan assessment
- Quality standards
- Documentation
- Effective communication
- Client support
- Team collaboration
- Emotional support
- Safety and first aid
- Exercise support
Languages
French
Limited
Haitian Creole
Native/ Bilingual
English
Full Professional
Certification
- HHA
- CNA
Affiliations
- Feed the homeless
Timeline
Home Health Aide
Brightstar Healthcare Agency
03.2026 - Current
Direct Care Worker
Hogan Regional Center
01.2024 - 08.2025
P.A.D
Encore casino
06.2019 - 01.2021
Home Health Aide
Visiting Communities Homecare
08.2018 - 04.2019
Deicer
Swissport International
11.2017 - 05.2027
HHA/Certified Nursing Assistant
Metropolitan Home Health Care
05.2016 - 11.2018
Wheelchair Agent
FSS
04.2013 - 12.2015
GED -
LARE INSTITUTE
High School Diploma -
Somerville , High School