Geli Balbino

• Contributed to a positive work environment through effective teamwork and collaboration with pharmacy staff members.
• Utilized strong communication skills to educate patients on proper medication usage, potential side effects, and drug interactions.
• Used pharmacy software to enter prescription and insurance information.
• Maintained a clean, organized, and well-stocked pharmacy workspace, and promoting an efficient workflow for all team members.
• Answered incoming phone calls and addressed questions from customers and healthcare providers.
• Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
• Counted and labeled over 100 prescriptions a day with correct item and quantity.
• Administered over 5 vaccines a week

As a Medical Scribe at Scribe-X, I worked closely with healthcare professionals to accurately document patient encounters and assist in medical record management. Tasks and responsibilities included:

• Accurately transcribing physician-patient interactions and recorded relevant medical information in electronic health records (EHR) systems.
• Assisted in organizing and managing patient records, ensuring the accuracy and completeness of documentation.
• Communicated effectively with healthcare team members to clarify and verify information for accurate documentation.
• Adhered to HIPAA regulations and maintained patient confidentiality at all times.
• Full-time position, working 40 hours a week/12.00 an hour.

• Assisted faculty members in the UT Tyler Department of Chemistry and Biochemistry in conducting laboratory sessions and grading assignments.
• Provided guidance and support to undergraduate students in understanding and applying concepts taught in chemistry and biochemistry courses.
• Graded assignments and provided constructive feedback to students to aid in their academic progress.
• This position was part-time, 4 hours a week/12.00 an hour

• Conducted independent research under the guidance of faculty members in the UT Tyler Department of Chemistry and Biochemistry.
• Designed and performed experiments to investigate the properties of various compounds and analyze their potential applications.
• Collected and analyzed data using laboratory equipment and software.
• Collaborated with a team of researchers to develop research proposals and present findings at conferences and symposiums.
• This position required at least 3 hours a week, and counted towards course credit.

• Mentored incoming freshman and guided them through the resources available for The University of Texas at Tyler.
• Held networking events, and marketed them using digital software platforms such as Canva.
• Maintained effective communication using Microsoft Teams and Outlook.
• This position required a minimum of 2 hours a week, and was compensated as free on-campus housing for employees.

• Provided excellent customer service by serving guests in a timely and responsible manner to create an enjoyable dining experience.
• Answered phone calls quickly and fulfilled customer requests.
• Maintained a clean working space throughout my shift.
• Maintained an excellent attitude and a friendly demeanor.
• This role was part-time, 10 hours a week/$3.15 an hour + tips.