Energetic School Support Staff member specializing in connecting families with available resources to strengthen support and enhance student life. Proactive and goal-oriented with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Administrative Assistant
School District of Palm Beach County
08.2018 - 06.2024
Aftercare Desk Clerk- Contacted Parents/Guardians to notify of anything involving their child. Assisted in supervising aftercare events/extracurricular activities. assisted with dismissal of aftercare.
Assistant to office staff including Assistant Principal and Principal
Assisted with student government planning in school spirit, events, assisted with admissions, Data Processing and Registrar assist
Handle all front office duties such as multi-phone lines, Intercom calls from classrooms, Parent questions and concerns
Assisting students with all needs including possible clinic concerns
Admit and Check in all guests with raptor Identification program
Assist teachers with classroom attendance and classroom splits
Assist principal with any announcements that may change daily
Assist with bus compound calls and concerns on behalf of parents and students
Submit either a fire drill, code red, code yellow report once a month
Beauty Advisor/Sales Associate
Sephora
07.2013 - 08.2018
Make women feel beautiful by accessing their beauty needs
Ensuring each client feels important and leaves feeling great about themselves
Night Auditor
Courtyard by Marriott
08.2014 - 08.2015
Handle all aspects of the hotel front desk during overnight hours, including answering the telephone and emails, greeting new visitors, and assisting in-house guests with check-outs and other needs
Create reports detailing the number of occupied and vacant rooms and daily revenue totals to give to management, housekeeping, and accounting departments
Balance credit card transactions and settle cash drawers
Ensure housekeeping were completing duties for evening and late arriving guests
Education
Bachelor's Degree - Psychology
Florida Atlantic University
Boca Raton, FL
05-2025
Associate's Degree - Psychology
Palm Beach State College
Palm Beach, FL
05.2022
Skills
Spanish
English
Translation
Microsoft Word
Microsoft Excel
Microsoft Powerpoint
Multi-line Phone Systems
Clerical Experience
Typing
Phone Etiquette
Office Administration
Google Docs
Front desk
Customer service
Microsoft Office
Microsoft Outlook
Office Management
Payroll
Hospitality
Guest services
Cash handling
Night audit
Guest relations
Office administration
Data entry
Administrative support
File organization
Professional communication
Dedicated team player
Confidential document control
Writing reports
Certification
Completion of Substitute Teacher Training Workshop
Primary Teacher & Team Leader at The School District of Palm Beach County / Pioneer Park Elementary SchoolPrimary Teacher & Team Leader at The School District of Palm Beach County / Pioneer Park Elementary School