Gellisa Hernandez
West Palm Beach,FL
Summary
Energetic School Support Staff member specializing in connecting families with available resources to strengthen support and enhance student life. Proactive and goal-oriented with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Administrative Assistant
School District of Palm Beach County
08.2018 - 06.2024
- Aftercare Desk Clerk- Contacted Parents/Guardians to notify of anything involving their child. Assisted in supervising aftercare events/extracurricular activities. assisted with dismissal of aftercare.
- Assistant to office staff including Assistant Principal and Principal
- Assisted with student government planning in school spirit, events, assisted with admissions, Data Processing and Registrar assist
- Handle all front office duties such as multi-phone lines, Intercom calls from classrooms, Parent questions and concerns
- Assisting students with all needs including possible clinic concerns
- Admit and Check in all guests with raptor Identification program
- Assist teachers with classroom attendance and classroom splits
- Assist principal with any announcements that may change daily
- Assist with bus compound calls and concerns on behalf of parents and students
- Submit either a fire drill, code red, code yellow report once a month
Beauty Advisor/Sales Associate
Sephora
07.2013 - 08.2018
- Make women feel beautiful by accessing their beauty needs
- Ensuring each client feels important and leaves feeling great about themselves
Night Auditor
Courtyard by Marriott
08.2014 - 08.2015
- Handle all aspects of the hotel front desk during overnight hours, including answering the telephone and emails, greeting new visitors, and assisting in-house guests with check-outs and other needs
- Create reports detailing the number of occupied and vacant rooms and daily revenue totals to give to management, housekeeping, and accounting departments
- Balance credit card transactions and settle cash drawers
- Ensure housekeeping were completing duties for evening and late arriving guests
Education
Bachelor's Degree - Psychology
Florida Atlantic University
Boca Raton, FL05-2025
Associate's Degree - Psychology
Palm Beach State College
Palm Beach, FL05.2022
Skills
- Spanish
- English
- Translation
- Microsoft Word
- Microsoft Excel
- Microsoft Powerpoint
- Multi-line Phone Systems
- Clerical Experience
- Typing
- Phone Etiquette
- Office Administration
- Google Docs
- Front desk
- Customer service
- Microsoft Office
- Microsoft Outlook
- Office Management
- Payroll
- Hospitality
- Guest services
- Cash handling
- Night audit
- Guest relations
- Office administration
- Data entry
- Administrative support
- File organization
- Professional communication
- Dedicated team player
- Confidential document control
- Writing reports
Certification
Completion of Substitute Teacher Training Workshop
Languages
Spanish
Native or Bilingual
Timeline
Administrative Assistant
School District of Palm Beach County
08.2018 - 06.2024
Night Auditor
Courtyard by Marriott
08.2014 - 08.2015
Beauty Advisor/Sales Associate
Sephora
07.2013 - 08.2018
Associate's Degree - Psychology
Palm Beach State College
Completion of Substitute Teacher Training Workshop
Bachelor's Degree - Psychology
Florida Atlantic University
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