Gelon E Norfleet

Providing excellent customer service with many cash handing transactions ie, deposits, withdrawals, refunds, new accounts, check reorder, money transfers, cash advances and problem resolution and other situations that may occur.

• Experience in account receivable, payable and collections
• Strong communication skills and active listening skills
• Successfully acquired an average amount of new customers per month, generating growth in revenue.
• Provided an elevated customer experience to generate a loyal clientèle.
• Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
• Directed calls to appropriate individuals and departments.
• Helped drive sales goals and achieve monthly quotas.
• Operated a POS system to itemize and complete customer purchases.
• Set up and explained new membership contracts.
• Processed daily invoices and billed renewed invoices to clients.
• Developed reputation as an efficient service provider with high levels of accuracy.

Provided and elevated customer experience when processing returns, new memberships, home deliveries, POS as required , cash handling, check cashing and problem resolution.

Experience in Accounting. Strong communication skills and active listening skills. Cash handling, preparing bank deposits, making schedules, account receivable and payables, problem solving resolution, filing, typing, taking and emailing reservations and proficient in computer skills. Assisting the manager as needed.