Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Gema Marquez

Miami,FL

Summary

Results-driven Insurance Sales Agent known for high productivity and efficient task completion. Skilled in client relationship management, policy customization, and risk assessment strategies. Excel at communication, negotiation, and problem-solving to achieve sales targets and provide exceptional service.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Property and Casualty Insurance Sales Agent

Global Insurance Agency
Miami Lakes, FL
08.2023 - Current
  • Built relationships with existing clients by providing exceptional service.
  • Facilitated policy renewals, ensuring clients' coverage needs were continuously met.
  • Conducted comprehensive needs analysis to offer appropriate insurance products, including life, health, and property insurance.

Leasing Consultant

The Graham Companies
Miami Lakes, FL
03.2020 - 02.2022
  • Guided prospective residents through the leasing process, resulting in a 20% increase in occupancy rates.
  • Handled incoming calls regarding availability of units, pricing information and other inquiries.
  • Built brand loyalty by delivering stellar leasing experience to residents.

Sales Manager

Family First Life
Miami, FL
01.2018 - 03.2020
  • Led a team of 33 agents, increasing overall policy sales by 35% over two years through targeted coaching, performance management.
  • Trained new hires on product knowledge, compliance standards, and sales techniques, reducing onboarding time by 30%, and accelerating team productivity.
  • Maintained strong client relationships, achieving a 90% client retention rate through personalized service and follow-up.

Education

Associate of Arts -

Miami Dade College
Miami, FL
07-2017

Skills

  • Effective communication
  • Customer service and satisfaction
  • Sales forecasting
  • Product knowledge
  • Time management
  • Prospecting and telemarketing

Certification

  • 4-40 Licensed
  • 2-15 Licensed
  • 2-20 Licensed

Timeline

Property and Casualty Insurance Sales Agent

Global Insurance Agency
08.2023 - Current

Leasing Consultant

The Graham Companies
03.2020 - 02.2022

Sales Manager

Family First Life
01.2018 - 03.2020

Associate of Arts -

Miami Dade College

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