Summary
Work History
Education
Skills
Languages
Timeline
Generic

Gema Rangel

Fort Worth,TX

Summary

Dynamic and detail-oriented professional with a proven track record at Finish Line, excelling in customer service and teamwork. Adept at problem-solving and time management, I consistently enhance customer satisfaction through effective communication and organizational skills. Bilingual in English and Spanish, I thrive in fast-paced environments, ensuring seamless operations and team collaboration.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Work History

Finish Line

Ontrack Staffing
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.

Cleaning

The Maids
  • Promoted environmental sustainability by utilizing eco-friendly cleaning products when possible.
  • Enhanced guest satisfaction by providing thorough and timely room cleaning services.
  • Enhanced customer satisfaction by providing exceptional floor maintenance and cleaning services.
  • Trained housekeeping staff on cleaning protocols.
  • Completed specialized cleaning tasks upon request, such as window washing, oven cleaning, or closet organizing, leading to enhanced customer satisfaction levels.
  • Monitored all areas for security issues, trash problems and cleaning needs.

Cashier

7-eleven
  • Processed customer transactions efficiently using point-of-sale systems.
  • Maintained cleanliness and organization of the store environment.
  • Assisted customers in locating products and answered inquiries promptly.
  • Handled cash management, including balancing registers at end of shifts.
  • Stocked shelves and organized merchandise to enhance product visibility.
  • Collaborated with team members to improve service delivery and customer satisfaction.
  • Trained new staff on operational procedures and customer service standards.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Promoted store promotions and incentive programs to increase overall sales revenue.

Education

High School Diploma -

Richardson High School
Richardson, TX
05.2000

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Flexible and adaptable
  • Multitasking Abilities
  • Critical thinking
  • Problem resolution
  • Organization and time management
  • Organizational skills
  • Verbal communication
  • Fluent in both English and Spanish

Languages

Spanish
Native or Bilingual

Timeline

Finish Line

Ontrack Staffing

Cleaning

The Maids

Cashier

7-eleven

High School Diploma -

Richardson High School

Similar Profiles

CREATE PROFILE
Gema Rangel