Compassionate Patient Care Assistant known for high productivity and efficient task completion. Skilled in patient monitoring, vital signs measurement, and providing support with daily living activities. Excel at communication, empathy, and time management to enhance patient comfort and trust.
Overview
11
11
years of professional experience
Work History
Patient Safety Attendant
Hca Tomball
08.2023 - 07.2024
Monitored patient progress and reported changes to healthcare professionals
Establishes a safe, risk-free patient environment by utilizing knowledge of fall prevention protocols, infection control measures, and self-harm prevention
Performs room assessment regularly and after any visitations
Supported patients and family members, actively listening to concerns and offering compassionate care
Took and recorded patients' vital signs, documenting in medical.
Conducted thorough room assessments, ensuring compliance with safety protocols and enhancing the overall patient environment.
Monitored patient progress with precision, facilitating timely updates to healthcare teams and contributing to improved patient outcomes.
Patient Advocate/Hospitality
Methodist Hospital Willowbrook
07.2021 - 03.2023
Acts in the patients' behalf in response to increase patient satisfaction scores by reporting their appreciation, comments, concerns, and/or problems
Followed document protocols to safeguard confidentiality of patient records
Inform patient that Spiritual Care is available to assist our patients with Advanced Directives
Communicates directly with department heads, their designee and/or administrative staff regarding specific problems and trends in service
Documents obstacles to delivery of services, grievances, complaints and compliments in appropriate database
When appropriate, initiates a corrective action and sends to management for investigation and resolution.
Actively listened to patient concerns, fostering trust and improving overall satisfaction rates in care services.
Dietary Clerk
Methodist Hospital Willowbrook
11.2015 - 07.2021
Well trained dietary assistant offering vast experience in medical operations, excellent interpersonal communication skills and organizational savvy to run hospital facility
Confirms diet orders listed as “no orders” on the patient meal work sheets, including orders, which do not conform to standard diet orders, maintaining current and knowledgeable of patient diet orders and hospital menus
Communicates with unit and on-call Dietitian to clarify discrepancies in diet orders and to ensure patient needs are met
Partners with the Nutrition Assistant to ensure patients selections are communicated to tray line.
Collaborated with dietitians to clarify patient diet orders, ensuring compliance and enhancing patient satisfaction through tailored meal planning.
Law Office Assistant
The Van Stean Law Firm
04.2013 - 03.2014
Prepared for trials, conducting legal research and drafting pleadings
Worked alongside attorneys, administrative assistants and fellow legal assistants on complex cases and legal processes
Managed accounts and client records of clients, observing confidentiality and extreme discretion
Maintained complex files for short sales, foreclosures and traditional real estate
Responded to requests for information from various individuals by providing documents
Delivered expert clerical support to internal staff and management by efficiently handing wide range of routine and special requirements
Managed over 50 customer calls per day.
Streamlined case preparation by organizing legal documents, resulting in enhanced accessibility and reduced trial preparation time.
Coordinated communication between attorneys and clients, ensuring timely updates that strengthened client relationships and trust.
NA at HCA North Cypress, Memorial Hermann Greater Heights, HCA Tomball, Tomagwa Ministries Medical ClinicNA at HCA North Cypress, Memorial Hermann Greater Heights, HCA Tomball, Tomagwa Ministries Medical Clinic