To obtain employment with a company that will advance my skills, while increasing productivity and profitability. Thoughtful Quality Control Team Lead with 2+ years of big-picture planning and systematic assessment of product standards. Tenacious strategist known for continual product consistency with meticulous detail orientation. Implements lasting quality-control measures, prioritizing customer satisfaction and long-term brand reputation.
Overview
6
6
years of professional experience
Work History
Quality Technician
Biolife Solutions
Romeo, MI
12.2022 - Current
Perform upright and on-side nitrogen vaporization rate testing to calculate the predicted days of thermal performance of product
Verified calibration of dry ice and liquid nitrogen probes
Inspected manufactured parts by reviewing visually and assessing dimensions.
Made recommendations on ways to improve testing procedures, production processes and training.
Performed thorough inspections of outgoing products.
Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
Maintained quality documentation and records for conformance with relevant standards.
Increased customer satisfaction by addressing and resolving quality-related complaints in a timely manner.
Quality Team Lead
Enova Premier
Hazel Park, Royal Oak, MI
09.2020 - 12.2022
Generate monthly QA reports
Led diverse, cross-functional teams in the fulfillment of plant productivity, quality and bottom-line objectives
Interact daily with customers and/or suppliers on pending audits, complaints, PPAP submissions, etc
Support on PPAP package preparation for product submissions and approval by appropriate Customer personnel
implemented and managed process documentation and standard operating instructions
Analyzed cycle time of man-related process to increase productivity
Develop and train team members to perform tasks at respective rates
Development and maintained spreadsheets to track reject numbers with the use of advanced excel techniques, e.g Pivot Table and Marco
Disposition and maintain return goods system
Maintain corrective action system
Maintain calibration system
Nutritional Services Attendant
Beaumont Hospital
Royal Oak, Michigan
01.2018 - 12.2020
Provided high level of assistance to customers during special events, fundraisers and private parties.
Complied with all federal and state regulations regarding food safety and waste disposal.
Trained and coached newly hired team members in restocking items and delivering good service to customers.
Answered guests' questions about menu items and helped make selections.
Assembly Technician and Quality Assurance at JTL Enterprises DBA HydromassageAssembly Technician and Quality Assurance at JTL Enterprises DBA Hydromassage