Gemekia Ross
Williston,FLORIDA
Summary
Helpful committed to making patients feel comfortable and secure. Proficient in cleaning and sanitizing patient rooms, documenting observations and examining for symptoms. Compassionate approach to dealing with those under duress.
Compassionate Nursing professional demonstrating exemplary skills in direct patient care and healthcare team support. Communicative and collaborative demeanor cultivated over 15+ years of superior healthcare industry performance. Experience handling multiple, complex cases with accuracy and dignity.
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Certified Nursing Assistant with experience serving chronically ill patients, including assisting with daily living activities and household tasks. Patient and highly compassionate. Skilled at operating within long-term care environments or outpatient centers.
Overview
20
20
years of professional experience
Work History
Certified Nurse Assistant
Helping Hearts Healthcare Services
2022.01 - Current
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Managed and maintained patient rooms, shared-living areas and nursing stations.
- Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
- Used mobility devices to transport patients.
- Documented activities and recorded information in EMR system.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
Patient Care Technician
Shands Hospital
2018.01 - 2021.03
- Documented patient intake and dietary requirements and aided with feeding and monitoring.
- Restocked unit frequently with necessary medical supplies.
- Transported patients to other areas of hospital in wheelchairs and gurneys for tests, treatments and therapies.
- Kept instruments and equipment clean and sanitized.
- Assisted with patient admissions, discharges and transfers.
- Performed minor housekeeping tasks to keep patient areas clean and sanitized.
- Collected biological specimens and packaged for laboratory transport to complete diagnostic tests.
- Recorded patient conditions and vital signs before and after medical operations.
- Responded to bell or light signal calls to assist patients with needs.
- Delivered outstanding patient care based on physical, psychological, educational and related criteria.
- Notified senior staff of patient emergencies to optimize outcomes.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals.
- Educated patients and families on proper care and treatment to facilitate successful home care.
- Applied oxygen via nasal cannula, simple masks and nebulizer masks under direction of nurse in charge.
- Maintained clean and safe environment to promote patient safety and comfort.
- Followed directions of licensed nurses to administer medications and treatments.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Delivered high-quality care to [Type] patients in hospital facility.
Certified Nursing Assistant
North Florida Regional Hospital
2004.02 - 2014.10
- Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
- Managed and maintained patient rooms, shared-living areas and nursing stations.
- Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
- Used mobility devices to transport patients.
- Documented activities and recorded information in EMR system.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
Social Services Assistant/Certified Nursing Assistant
Gainesville Health & Rehab Center
2019.12 - 2022.12
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Scheduled appointments for patients via phone and in person.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Organized charts, documents and supplies to maintain team productivity.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Assessed, documented and monitored vital signs for patients within outpatient setting.
- Conducted insurance verification and pre-certification and pre-authorization functions.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Documented patient information and care activities in electronic health record.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Educated patients and family members on best home care practices for healing and recovery.
- Documented notes during patient visits.
- Incorporated outside records into charts and EHR.
Education
Associate of Science - Business Administration
Florida Career College - Miami
Miami, FL10.2013
High School Diploma -
Williston High School
Williston, Fl05.1999
Skills
- Respiratory equipment training
- Grooming and bathing assistance
- Calm and level-headed under duress
- Collecting specimens
- Collecting vital signs
- Monitoring fluids
- Helping with medication
- Catheter change and preparation
- Medical terminology knowledge
- Quick problem solver
- Performing patient intakes
- Infection control procedures
- Documentation procedures expert
- Charting expertise
- Understands mobility assistance needs
- Understands medical procedures
- HIPAA Compliance
- Multitasking and Prioritization
- Time Management
- Clear Communication
- Updating Medical Records
- Critical Thinking
- Cleaning and Organizing
- Decision Making
- Customer Service
- Calm and Professional Under Pressure
- Understanding Customer Needs
- Problem-Solving Abilities
- Verbal and Written Communication
- Inbound and Outbound Calling
- Upbeat and Positive Personality
- Efficient and Detail-Oriented
- Adaptive Team Player
- High-Energy Attitude
- Microsoft Office Expertise
- Quality Control
- CPR Certification
- Willingness to Learn
- Empathy and Compassionate Care
- Calm Under Stress
- Attention to Detail
- Basic Life Support
- Blood Sugar Monitoring
- Medical Terminology
- Patient Safety Management
- Catheter Care
- Room Cleaning and Restocking
- Infection Prevention and Control
- CNA Certification
- Patient Positioning
- Mobility Assistance
- Linen Replacements
- Electronic Recordkeeping
- Fluid Measurement
- Heavy Lifting
- Emergency Response
- Care Monitoring
- Consistent Follow Through
- Quality Assurance
- Wound Care
- Acute and Rehabilitative Care
- Needs Determination
- EMR Updating
Timeline
Certified Nurse Assistant
Helping Hearts Healthcare Services
2022.01 - Current
Social Services Assistant/Certified Nursing Assistant
Gainesville Health & Rehab Center
2019.12 - 2022.12
Patient Care Technician
Shands Hospital
2018.01 - 2021.03
Certified Nursing Assistant
North Florida Regional Hospital
2004.02 - 2014.10
Associate of Science - Business Administration
Florida Career College - Miami
High School Diploma -
Williston High School
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