Gemima Dupiton Augustin
Millbury
Summary
Professional with proven track record in surgical environments, adept at facilitating successful operations and ensuring patient safety. Skilled in sterilization techniques, instrument handling, and maintaining aseptic conditions. Strong focus on teamwork and adapting to dynamic surgical needs. Known for reliability and commitment to excellence in patient care.
Experienced with surgical tools and techniques, ensuring precise and efficient assistance during procedures. Utilizes sterile processing and preparation to maintain safe surgical environment. Track record of effective communication with surgical teams and patient care.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Surgical Technologist III
Newton Wellesley Hospital
07.2023 - Current
- Company Overview: MGB Partners.Org
- Ability to demonstrate effective communication, both written and verbal.
- Responsible for providing intraoperative care to the surgical patient.
- Working in a fast-paced environment, with a focus on patient progression goals, quality initiatives, and achieving the highest level of patient satisfaction.
- MGB Partners.Org
- Maintained high infection control standards.
- Prepared operating rooms with required instruments, ensuring efficient setup for various surgical cases.
- Setup operating and surgery rooms by preparing equipment and supplies for upcoming procedures.
- Evaluated procedure needs and set up equipment, tools, supplies, and instruments.
- Maintained specialty equipment, implant, and instrumentation inventories.
- Worked with vendors for speedy procurement of services and equipment.
- Assisted surgeons in complex procedures for optimal patient outcomes and reduced recovery time.
Surgical Technologist II
UMass Memorial Healthcare System
01.2020 - 01.2023
- As a sterile and non-sterile member of the surgical team, I participated in all activities in preparation for the duties of my future scope of practice as a NBSTA certified surgical technologist under the supervision of the Director of Perioperative Services.
- Performed First Scrub Cases and all associated patient care duties in the surgical services department in all the services especially orthopedics surgeries.
- Maintained high infection control standards.
- Prepared operating rooms with required instruments, ensuring efficient setup for various surgical cases.
- Setup operating and surgery rooms by preparing equipment and supplies for upcoming procedures.
- Assisted surgeons in complex procedures for optimal patient outcomes and reduced recovery time.
Hospice Aide
Care Dimensions Hospice House
04.2019 - 05.2020
- Assigned to care for patients who require personal care services.
- Demonstrates a sympathetic, mature attitude in caring for the sick and disabled and an ability to deal with different ideas and value systems.
- Ability to respect confidentiality of patients and families.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Developed strong therapeutic relationships with patients and their families based on trust, empathy, active listening skills, and open communication.
New Patient Administrative Coordinator III
Massachusetts General Hospital
01.2015 - 01.2020
- Company Overview: Lymphoma/Myeloma and Neuro Oncology Departments
- Control and maintain providers’ master clinical schedules using Cadence.
- Supervise with physician staff, access nurses and fellow members of the clinical center as well as with patients.
- Ability to handle sensitive and confidential information appropriately.
- Lymphoma/Myeloma and Neuro Oncology Departments
- Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
- Facilitated smooth day-to-day operations by anticipating needs, proactively addressing potential issues, and efficiently resolving problems as they arose.
Patient Service Coordinator II
Massachusetts General Hospital
06.2016 - 05.2017
- Company Overview: Lymphoma/Myeloma and Neuro Oncology Departments
- Managed confidentiality and privacy, which is consistent with HIPAA guidelines.
- Arranged with training/orienting of new staff, provides basic information to patients.
- Strong communication and interpersonal skills.
- Lymphoma/Myeloma and Neuro Oncology Departments
- Served as a primary point of contact for clients, addressing inquiries, providing updates, and ensuring overall satisfaction with services rendered.
- Managed a high volume of client requests, ensuring timely and effective service delivery.
Patient Services Coordinator
Massachusetts General Hospital
01.2015 - 06.2016
- Company Overview: Lymphoma/Myeloma and Neuro Oncology Departments
- Managed several Physicians schedules on daily basis.
- Coached new employees ’training on how to use the medical software and customer service policies.
- Lymphoma/Myeloma and Neuro Oncology Departments
- Managed sensitive patient data with strict adherence to HIPAA regulations, ensuring privacy and confidentiality at all times.
- Provided patient with after-visit summary and scheduled next appointment to maintain continuous care and facilitate treatment plan.
Education
Health Allied Science - Surgical Technology
Mass Bay Community College
12.2020
Bachelor of Science - Business Administration, Concentration in Healthcare Administration Management
Southern New Hampshire University
Manchester, NH05.2019
Associate of Science - Health Care Administration Management
Quincy College
Quincy, MA05.2015
Skills
- Aseptic techniques
- Critical thinking
- Sterile technique proficiency
- Setting up and operating equipment
- Surgical assistance
- Equipment set up
- Basic life support
- Surgical equipment handling
- Surgical procedures
- Scrub assistance
- Biological specimen collection
- Dressing wounds
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Languages And Licenses
- French, Native
- Creole, Native
- BLS
Certification
- CNA - Certified Nursing Assistant
- CST - Certified Surgical Technologist
Languages
French
Native or Bilingual
Haitian Creole
Native or Bilingual
Timeline
Surgical Technologist III
Newton Wellesley Hospital
07.2023 - Current
Surgical Technologist II
UMass Memorial Healthcare System
01.2020 - 01.2023
Hospice Aide
Care Dimensions Hospice House
04.2019 - 05.2020
Patient Service Coordinator II
Massachusetts General Hospital
06.2016 - 05.2017
New Patient Administrative Coordinator III
Massachusetts General Hospital
01.2015 - 01.2020
Patient Services Coordinator
Massachusetts General Hospital
01.2015 - 06.2016
Bachelor of Science - Business Administration, Concentration in Healthcare Administration Management
Southern New Hampshire University
Associate of Science - Health Care Administration Management
Quincy College
Health Allied Science - Surgical Technology
Mass Bay Community College
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