Gemma Ryan
Brockton,MA
Summary
Compassionate and dependable professional with over 15 years of experience in healthcare support, sanitation, and child care services. Skilled in maintaining a clean and safe environment, providing personal care, and operating with efficiency in high-pressure settings. Strong communicator and team player with certifications in CPR/First Aid and family child care. Committed to delivering quality service with empathy and professionalism.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Private Client
New York
01.2021 - 01.2023
- Provided compassionate care for an elderly patient during the COVID-19 pandemic
- Assisted with activities of daily living including bathing, dressing, meal preparation, and medication reminders
- Maintained a clean, safe, and supportive environment
- Monitored patient health and communicated changes to family members
School Bus Driver
Private Transportation Company
Brockton
01.2017 - 01.2020
- Safely transported students to and from school and events
- Maintained daily vehicle inspection logs and reported maintenance needs
- Ensured student safety, including proper use of seat belts and behavior management
- Provided excellent customer service and maintained positive relationships with students, parents, and school staff
Environmental Technician
Brigham and Women's Hospital
Boston
01.2007 - 01.2017
- Cleaned and sanitized patient rooms, surgical suites, and public areas to hospital standards
- Managed proper disposal of medical waste and hazardous materials
- Restocked cleaning and sanitation supplies as needed
- Worked closely with healthcare staff to maintain infection control and a hygienic environment
Education
High School Diploma -
Caribbean01.1990
Skills
- Sanitation & Janitorial Services
- Customer Service
- Verbal Communication
- Organizational Skills
- Team Player
- Works Well Under Pressure
- Child Care & Elderly Support
- Hygiene practices
- Outpatient care
- Care monitoring
- CPR certified
- Interpersonal communication
- Supporting personal needs
- Feeding assistance
Certification
- Family Child Care Provider Certificate, The Commonwealth of Massachusetts Department of Early Education and Care, 2022 - Present
- Adult, Child & Baby First Aid/CPR/AED, American Red Cross, Current
Timeline
Certified Nursing Assistant
Private Client
01.2021 - 01.2023
School Bus Driver
Private Transportation Company
01.2017 - 01.2020
Environmental Technician
Brigham and Women's Hospital
01.2007 - 01.2017
High School Diploma -
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