GEMMALYN V. SULLA
Cabucgayan,Philippines
Summary
Results-driven individual focused on improving community engagement and service delivery. Effective in addressing customer concerns and coordinating events, fostering collaboration, and ensuring smooth operations through proactive communication and time management.
Overview
1
1
Language
11
11
years of professional experience
Work History
Service crew
JOLLIBEE
Angeles City, Philippines
01.2021 - Current
- Greeted customers and provided excellent customer service.
- Engaged with customers to ensure satisfaction and address any concerns promptly.
- Handled cash transactions accurately and efficiently at the register.
- Followed health and safety regulations while performing daily operational tasks.
OFFICE Administrative Aide 1 J.O
LGU Tacloban City
Tacloban City, Philippines
01.2024 - 01.2025
- Coordinated schedules and appointments for department heads, optimizing time management and workflow.
- Processed incoming correspondence, routing documents efficiently to ensure timely communication.
- Organized community events and public service programs, increasing local engagement and participation.
Staff J. O Office Staff
LGU Cabucgayan
Cabucgayan, Philippines
01.2023 - 01.2024
- Assisted in planning community events and activities.
- Coordinated with local organizations for resource sharing.
- Engaged with residents to gather feedback and suggestions.
- Promoted community initiatives through social media platforms.
Housekeeping
Leyte Park Resort Hotel
Tacloban City, Philippines
01.2016 - 01.2017
- F & B Services
- Collaborated with team members to uphold cleanliness throughout the resort.
- Trained new staff on proper cleaning procedures and safety protocols.
- Organized and stocked cleaning supplies for efficient workflow.
- Reported maintenance issues promptly to enhance guest experience.
Education
Bachelor of Science - Hotel and Restaurant Management
Naval State University
01-2018
NCII HOUSEKEEPING, BARTENDING -
TESDA
01-2017
Secondary -
Cabucgayan National School of Arts and Trades
Cabucgayan01-2013
Elementary -
Looc, Elementary, School
Looc01-2010
Skills
- Food service management
- Cash handling
- Customer service
- Safety compliance
- Time management
- Schedule coordination
- Event coordination
- Event planning
- Resource sharing
- Inventory management
- Housekeeping
- Team collaboration
- Effective communication
- Problem solving
- Attention to detail
- Document processing
- Attention to detail
Weight Kg
48
Languages
- Waray-waray
- English
- Tagalog
Height Cm
150
Personal Information
- Age: 32
- Date of Birth: 01/10/93
- Gender: Female
- Nationality: Filipino
- Marital Status: Single
- Religion: Roman Catholic
Languages
English
Professional
Timeline
OFFICE Administrative Aide 1 J.O
LGU Tacloban City
01.2024 - 01.2025
Staff J. O Office Staff
LGU Cabucgayan
01.2023 - 01.2024
Service crew
JOLLIBEE
01.2021 - Current
Housekeeping
Leyte Park Resort Hotel
01.2016 - 01.2017
Bachelor of Science - Hotel and Restaurant Management
Naval State University
NCII HOUSEKEEPING, BARTENDING -
TESDA
Secondary -
Cabucgayan National School of Arts and Trades
Elementary -
Looc, Elementary, School