GEMMA MAY PENAFLOR
RICHMOND,TX
Summary
Seasoned nursing professional offering proven clinical knowledge, natural interpersonal strengths and technical abilities through almost 20 years in healthcare roles. Knowledgeable about EMR charting, medication administration and interdisciplinary collaboration focused on optimizing patient care and support; to seek and maintain FULL-TIME position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills; Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
30
30
years of professional experience
1
1
Certificate
Work History
Lead/Charge RN
Oral Maxillofacial Surgery Clinic, BEN TAUB HOSP
Houston, TX
06.2021 - Current
- Oral Maxillofacial Surgery serves a diverse patient population, including trauma, head and neck cancer, cleft palate, biopsies, dental extractions, dental implants, adult facial and jaw abnormalities.
- performs physical assessments, assesses patient's health history, performs medication reconciliation, assesses compliance with prescribed plan of care
- Performs telephone triage and assesses patient's problems or concerns by phone and be able to offer interventions, find a resolution, or seek assistance from providers as appropriate Assesses patient's learning needs and performs education for pre-operative and post-operative care.
- Administers moderate sedation in the presence, and by the order, of a provider.
- Performs advanced nursing activities, which can include assisting with procedures with administration of moderate IV sedation in the presence of, and by the order of a provider; assess, interpret and intervene based on the patient assessment and vital signs during procedural sedation.
- Ensures documentation of care is complete and accurate.
Provides health and wellness education to individuals and groups. - Acts as preceptor, trained new nurses in proper techniques, care standards, operational procedures, and safety protocols; supports the development of other staff
- Conducted daily shift briefs and occasional in-service training to staffs as needed.
- Provides leadership for initiatives designed to improve the quality of care or clinical outcomes
- Implements and maintains established hospital policies, procedures and objectives, quality assurance, environmental, and infection control.
- Supervised and managed daily scheduling, tasking, and administration.
- Collaborated with other healthcare professionals to provide quality patient care.
STAFF RN II
Level 1 TRAUMA SURGICAL ICU
Houston, TX
01.2012 - 03.2021
- Rotation assignment to other ICU units like Neuro ICU, MICU, and CCU every 2-3 weeks depending on the need
- Ratio: 1:2 and 1:1 for level 1 active trauma
- Utilized Epic charting system
- Patient population included but not limited to Level 1 Surgical Trauma, Medical, Cardiothoracic, Neuro, Neurovascular, Cardiovascular.
- Performed various nursing interventions such as wound dressing, vital sign monitoring, and specimen collection, medication administration.
- Oversaw various aspects of telemetry by administering pa catheters and arterials, vasoactive drugs, titration, thrombolytic therapy, dysrhythmia interpretation, and chest tubes.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
- Monitored patient condition by interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity, to discuss treatment with physicians.
- Managed quality care for patients with heart failure, end-stage renal disease and coronary artery disease.
- Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
- Precepted student nurses and oriented new hires, providing guidance and mentorship when teaching on hospital policies, emergency procedures, and nursing best practices.
- Coordinated patient discharge planning to provide post-discharge patient care, promoting healing and recovery.
- Developed and implemented individualized patient care plans for optimal outcomes.
- Participated in hospital committees to recommend quality improvement initiatives.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Educated family members and caregivers on patient care instructions.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Monitored patient reactions after administering medications and IV therapies.
- Provided care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
- Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
RN Staff Nurse/Charge RN
MEMORIAL HERMANN REHABILITATION HOSPITAL IN KATY
Katy, TX
03.2009 - 01.2012
- Managed caseload of 6 patients simultaneously by providing bedside care, treatments, IV therapy, and wound care.
- Educated patients and families on medical-surgical procedures, therapeutic regimens, and pain management techniques.
- Assisted with wound care, dressing changes and NG tube placement to maintain stable patient conditions.
- Provided inpatient care to diverse population of adult medical and surgical patients.
- Collaborated with interdisciplinary team members to facilitate comprehensive patient-centered care.
- Administered blood products and monitored vital signs to address immediate concerns.
- Started intravenous fluids, administered medications, and documented patient charts by recording food and fluid output and intake.
- Managed patients' pain by implementing pharmacological and non-pharmacological pain management interventions.
- Administered IV medications, monitoring and documenting patient responses to address complications.
- Provided patient-centered discharge planning and education to reduce complications and readmissions.
- Monitored patient vital signs to perform thorough condition assessments.
- Performed emergency medical procedures such as BLS, ACLS and other condition stabilizing interventions.
- Advocated for and strived to protect health, safety, and rights of patient.
- Implemented care plans for patient treatment after assessing physician medical regimens.
- Observed and documented patient factors such as diets, physical activity levels and behaviors to understand conditions and effectively modify treatment plans.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
FRONT OFFICE MANAGER/DEPARTMENT HEAD
PLANTATION BAY RESORT AND SPA
Cebu, Philippines
01.2003 - 08.2005
- Coached staffs and Supervisors through day-to-day work and complex problems; developed procedures to establish accurate and organized check-in and check-out processes; set priorities and problem-solved workflow issues to maintain rapport with customers; prepared reports to assist business leaders with key decision making and strategic operational planning; prepared agendas and took notes at meetings to archive proceedings; delivered performance reviews, recommending additional training or advancements; analyzed data related to administrative costs and spending trends to prepare budgets for personnel; oversaw work processes and performed quality control tasks to increase revenue and reduce production times; recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
FRONT OFFICE SUPERVISOR
CEBU CITY MARRIOTT HOTEL
Cebu, Philippines
05.1997 - 01.2003
- Maintained procedures to establish accurate and organized check-in and check-out processes; set priorities and problem-solved workflow issues to maintain rapport with customers and managers; established and updated work schedules to account for changing staff levels and expected workloads; supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
Front Office Associate
ATLANTA MARRIOTT MARQUIS
Atlanta, GA
10.1999 - 05.2001
- handled customer inquiries and suggestions courteously and professionally;actively listened to customers, handled concerns quickly and escalated major issues to supervisor; acted with integrity, honesty and knowledge to promote culture of company; Handled day-to-day customer or client questions via telephone; maintained customer satisfaction by addressing customer needs and resolving concerns.
STAFF RN
DR. NANCY TAN OB/GYN CLINIC
Cebu, Phillippines
10.1996 - 03.1998
- Performs initial nursing assessment and medical history; obtain vital signs; Observed and assessed patients to identify concerning symptoms; educated patients, families and caregivers about conditions and treatments; built meaningful relationships with patients and families for optimal care; administered medications and topic treatments to address patient symptoms; improved patient well-being by offering advice on preventive health measures; implemented care plans for patient treatment after assessing physician medical regimens;
STAFF RN
DR. FAUSTINO ACOSTA CARDIOLOGY CLINIC
General Malvar St, Davao City
10.1993 - 01.1996
- Performs initial nursing assessment and medical history; carry out vital signs; performs EKG; facilitate clinic appointment and consultations; educated patients and caregivers on treatment, disease process, and management and lifestyle options; updated patient charts with data such as medications to keep records current and support accurate treatments; evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care.
Education
Bachelor of Science in Nursing -
Davao Doctors College
Ge. Malvar St, Davao CityHigh School Graduate -
Ateneo de Davao University
Skills
- Team Leadership
- Procedure Development
- Staff Supervision, Staff Education and Training, Mentoring and Coaching
- Critical Care
- BLS/ ACLS certified
- NIH Stroke Scale certified
Certification
- TNCC
- ACLS
- BLS
- TEXAS BOARD OF NURSING, 2009 - PRESENT
- California Board of Nursing - 2008
Timeline
Lead/Charge RN
Oral Maxillofacial Surgery Clinic, BEN TAUB HOSP
06.2021 - Current
STAFF RN II
Level 1 TRAUMA SURGICAL ICU
01.2012 - 03.2021
RN Staff Nurse/Charge RN
MEMORIAL HERMANN REHABILITATION HOSPITAL IN KATY
03.2009 - 01.2012
FRONT OFFICE MANAGER/DEPARTMENT HEAD
PLANTATION BAY RESORT AND SPA
01.2003 - 08.2005
Front Office Associate
ATLANTA MARRIOTT MARQUIS
10.1999 - 05.2001
FRONT OFFICE SUPERVISOR
CEBU CITY MARRIOTT HOTEL
05.1997 - 01.2003
STAFF RN
DR. NANCY TAN OB/GYN CLINIC
10.1996 - 03.1998
STAFF RN
DR. FAUSTINO ACOSTA CARDIOLOGY CLINIC
10.1993 - 01.1996
Bachelor of Science in Nursing -
Davao Doctors College
High School Graduate -
Ateneo de Davao University
Phone
727-348-9612
Licenses
- PHILIPPINE NURSING LICENSURE EXAM, 1993
- TEXAS BOARD OF NURSING, 2009 - PRESENT
Personal Information
Title: RN, BSN
Phone
727-348-9612
Licenses
- PHILIPPINE NURSING LICENSURE EXAM, 1993
- TEXAS BOARD OF NURSING, 2009 - PRESENT
Personal Information
Title: RN, BSN