Gennifer Flaxman
Voorhees,NJ
Summary
Enthusiastic self-starter. Performance-oriented with a strategic and analytical approach to growing revenue, increasing traffic and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities. Outstanding history of dynamic, exciting and successful special events. Strong understanding of the value in relationships. Jewelry industry legacy.
Overview
21
21
years of professional experience
Work History
Sales Manager
Bernie Robbins Jewelers
03.2023 - Current
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
- Built relationships with customers and community to establish long-term business growth.
Store Director
Watches Of Switzerland
06.2022 - 03.2023
- Spearheaded team through a company acquisition while introducing new organizational culture, and introducing new policies and procedures.
- Performed statistical analyses to gather data and forecast store needs.
- Analyzed operating and financial statements for profitability.
- Achieved consistent sales goals while exceeding projections.
- Devised processes to retain long-term clients while acclimating them to a new shopping experience.
- Evaluated designers to maintain existing lines while incorporating new vendors to meet the needs of existing and new client base.
Store Manager
Bernie Robbins Jewelers
07.2004 - 06.2022
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maximized sales providing an outstanding customer experience and consistently exceeding expectations.
- Consistently exceeded sales goals and grew to be the top volume store in the company.
- Developed and implemented successful staff incentive programs to motivate employees.
- Achieved two million dollars in my own personal sales while growing the team to all become multi-million dollar producers.
- Attended trade shows in New York and Las Vegas, observing trends and refining company offerings.
Training Manager
Steven Singer Jewelers
08.2002 - 07.2004
- Developed and implemented comprehensive training program to increase employee productivity and morale.
- Developed employee tracking and productivity system to hold sales team accountable.
- Implemented incentive program to foster additional motivation and performance awareness.
- Collaborated on purchasing during sales appointments.
- Achieved over one million dollars in personal sales.
Education
Master of Social Work -
Adelphi University
Garden City, NY05.1994
Skills
- Dynamic trainer
- Organized
- Adapt to diverse groups
- Innovative
- Entrepreneurial
- Self-directed
- Phenomenal memory
- Reliable
- Excellent people skills
- Passionate about jewelry
Timeline
Sales Manager
Bernie Robbins Jewelers
03.2023 - Current
Store Director
Watches Of Switzerland
06.2022 - 03.2023
Store Manager
Bernie Robbins Jewelers
07.2004 - 06.2022
Training Manager
Steven Singer Jewelers
08.2002 - 07.2004
Master of Social Work -
Adelphi University
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