Gena Bingham
Sierra Vista
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Manager
Morning Star Cafe
Palominas
08.1991 - Current
- Analyzed customer feedback data to develop action plans for improving services offered.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Established processes to ensure efficient workflow throughout the organization.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Coached, mentored and trained team members in order to improve their job performance.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Managed inventory levels to meet demand without overstocking, reducing waste.
- Recruited and hired qualified candidates to fill open positions.
- Monitored staff performance and addressed issues.
Education
Certified Pharmacy Technician (CPhT) - Pharmacy
RXTech
Online03-2025
Some College (No Degree) - Medical Coding
AAPC (American Academy For Professional Coders)
Online 10-2020
NHA Certification - Phlebotomy
Horizon Healthcare Institute
Sierra Vista, AZ03-2013
Skills
- Data analysis
- Phlebotomy techniques
- Pharmacy dispensing
- Customer service
- Inventory management
- Regulatory compliance
- Task delegation
- Time management
- Decision-making
- Relationship building
- Clear communication
- Vendor management
- Goal setting
- Verbal and written communication
- Work prioritization
- Staff management
- Professional demeanor
- Good judgment
Certification
Certified by the PTCB for Pharmacy Technician, March 2025
Licensed by the Arizona State Board of Pharmacy, May 2025
References
References available upon request.
Timeline
Manager
Morning Star Cafe
08.1991 - Current
Certified Pharmacy Technician (CPhT) - Pharmacy
RXTech
Some College (No Degree) - Medical Coding
AAPC (American Academy For Professional Coders)
NHA Certification - Phlebotomy
Horizon Healthcare Institute
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