Gena Padgett
Marcus Hook,PA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
11
11
years of professional experience
Work History
Unit Secretary
Main Line Health
08.2021 - Current
- Enhanced patient care by efficiently managing medical records and promptly scheduling appointments.
- Streamlined unit operations by maintaining an organized filing system for easy access to patient information.
- Assisted nursing staff with patient care, ensuring timely completion of tasks and improved patient satisfaction.
- Improved unit workflow by effectively prioritizing tasks and collaborating with team members to complete assignments in a timely manner.
- Maintained a clean, organized work environment for optimal efficiency in the delivery of patient care services.
- Organized paperwork such as charts and reports for office and patient needs.
- Maintained rapport with physicians, nurse,s and other healthcare personnel.
Patient Registration Specialist
Main Line Health
10.2018 - 08.2021
- Improved patient satisfaction by efficiently registering patients and verifying their insurance information.
- Reduced registration errors through meticulous data entry and attention to detail.
- Streamlined the registration process for enhanced patient experience by implementing new software.
- Enhanced communication within the team, leading to improved efficiency in handling daily tasks.
- Managed high-volume patient traffic during peak hours, prioritizing tasks to maintain efficient workflow.
- Imaged and scanned patient and registration documentation into electronic patient records.
- Collected payments and co-pays from customers using large variety of insurance programs, adjusting amounts based on specific plan directives.
Environmental Services Housekeeper
Main Line Health
07.2013 - 10.2018
- Enhanced cleanliness standards by consistently adhering to established protocols and using appropriate cleaning solutions.
- Improved infection control measures by meticulously disinfecting high-touch areas in patient rooms, restrooms, and common spaces.
- Reduced cross-contamination risks with thorough cleaning practices and proper disposal of hazardous materials.
- Increased overall facility hygiene by regularly laundering linens, bedspreads, and towels according to guidelines.
- Optimized workflow efficiency with proactive communication between housekeeping team members and other departments.
- Exceeded departmental goals for cleanliness ratings through meticulous attention to detail in all aspects of daily work.
Education
Associate of Applied Science - Medical Coding And Billing
Delaware County Community College
Media, PA06.2025
Skills
- Patient Data Confidentiality
- Medical Office Administration
- Document Management
- Patient Chart Maintenance
- EMR / EHR
- Patient Scheduling
- Customer Service
- Medical Records Management
- Data Entry Accuracy
Timeline
Unit Secretary
Main Line Health
08.2021 - Current
Patient Registration Specialist
Main Line Health
10.2018 - 08.2021
Environmental Services Housekeeper
Main Line Health
07.2013 - 10.2018
Associate of Applied Science - Medical Coding And Billing
Delaware County Community College
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