Genae Bynum
Memphis,TN
Summary
Results-driven professional with 6+ years of experience in client relations, sales, and business management. Skilled at building strong customer relationships, managing financial transactions, and delivering tailored solutions that drive growth. Adaptable and resourceful, with a proven ability to balance multiple priorities while exceeding performance goals. Committed to contributing to team success and providing exceptional customer service.
Overview
2026
2026
years of professional experience
Work History
Financial Services Representative
World Finance
Memphis, TN
08.2024 - Current
- Delivered excellent customer service by resolving issues promptly and building long-term client relationships.
- Maintained up-to-date knowledge of industry regulations and financial products to provide informed client guidance.
- Collaborated with team members to achieve sales targets and improve branch performance.
- Accurately handled and reconciled high volumes of cash transactions daily, ensuring compliance and accountability.
Sales Representative (Full Time)
Direct Auto Insurance
01.2023 - 01.2024
- Utilized strong communication and interpersonal skills to build trust with clients and close sales.
- Processed customer payments accurately and in compliance with company policies.
- Conducted customer identity verification, including fingerprinting, to ensure compliance with regulatory requirements.
Substitute Teacher
Arts In U.S
01.2021 - 2023
- Demonstrated strong organizational and multitasking skills while managing multiple classrooms.
- Assessed student progress and adapted instruction to meet diverse learning needs.
- Built positive relationships through encouragement and support, fostering trust and engagement.
Customer Service Rep (Full Time)
Express Scripts
2019 - 01.2021
- Assisted members, providers, and physicians with inquiries related to pharmacy benefits and account services.
- Answered high-volume calls and directed prescription or medical inquiries to licensed pharmacists as required.
- Researched and resolved client issues promptly, ensuring accuracy and customer satisfaction.
Education
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Memphis School of Aesthetics
01.2019
High School - undefined
Ridgeway High School
01.2018
Skills
- Financial services & account management
- Customer relationship management
- Cash handling & transaction accuracy
- Relationship building & client retention
- Public speaking & presentations
Accomplishments
Entrepreneur & Business Owner (6 years)
- Successfully launched and managed multiple ventures, including a clothing line and beauty services business.
- Oversaw client relations, sales growth, financial management, and operations while maintaining excellence in professional roles outside of business ownership.
- Demonstrated strong organizational and time management skills to balance business responsibilities with career commitments.
Timeline
Financial Services Representative
World Finance
08.2024 - Current
Sales Representative (Full Time)
Direct Auto Insurance
01.2023 - 01.2024
Substitute Teacher
Arts In U.S
01.2021 - 2023
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Memphis School of Aesthetics
High School - undefined
Ridgeway High School
Customer Service Rep (Full Time)
Express Scripts
2019 - 01.2021