Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
AdministrativeAssistant

GENAIDA BENSON

Rochester,MN

Summary

Professional, experienced, and ready to contribute in volunteer capacity. Skilled in team collaboration, adaptable to changing needs, and focused on achieving impactful results. Strong communication, organizational, and interpersonal skills, ensuring reliable support and effective teamwork.

Overview

1
1
Certification

Work History

Administrative Assistant

  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
  • Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
  • Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
  • Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
  • Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
  • Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
  • Facilitated collaboration within team by organizing regular meetings and tracking project progress.
  • Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
  • Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
  • Maintained inventory of office supplies and placed orders.
  • Enhanced communication within office, establishing weekly newsletter summarizing key updates and achievements.
  • Facilitated cross-departmental communication, organizing meetings to discuss project progress and align objectives.
  • Improved document processing speed by introducing automated templates for routine correspondence.
  • Managed scheduling for executive team, balancing complex calendars to ensure optimal use of time.
  • Supported recruitment processes, scheduling interviews and communicating with applicants to improve hiring timelines.
  • Coordinated travel arrangements for staff, ensuring cost-effective and timely accommodations and transportation.
  • Streamlined office operations, implementing digital file management systems to reduce paper use and increase efficiency.
  • Developed filing system for historical documents, preserving important company records and improving access to information.
  • Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
  • Facilitated training sessions for new software tools, increasing team productivity and reducing learning curves.
  • Improved staff morale by organizing recognition programs, acknowledging outstanding contributions and fostering positive work culture.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Assisted coworkers and staff members with special tasks on daily basis.

Education

NURS 608 Org and Systems Leadership - DNP

Winona State University
Winona, Minnesota
03.2024

NURS 601 Statistical Meth Health Care - DNP

Winona State University
Winona, Minnesota
03.2024

NURS 618 Advanced Pathophysiology - DNP

Winona State University
Winona, Minnesota
09.2023

NURS 616 Molecular/Genetics/Immun - DNP

Winona State University
Winona, Minnesota
09.2023

BS Nursing - BSN

Southern Adventist University
Collegedale, Tennessee
05.2019

AS Nursing - RN

Southern Adventist University
Collegedale, Tennessee
12.2016

MA Music: Piano Performance - MMUS

Andrews University
Berrien Springs, Michigan
12.2008

AS Piano Pedagogy -

Pacific Union College
Angwin, California
06.2006

Skills

  • Foreign language proficiency
  • Fundraising
  • Client relations strength
  • Administrative tasks
  • Record preparation
  • Reliability
  • Multitasking Abilities
  • Adaptability
  • Emotional awareness
  • Team building
  • Time management abilities
  • Problem-solving abilities
  • Event Planning
  • Conflict Resolution
  • Administration and management
  • Staff education and training
  • Documentation proficiency
  • Professionalism
  • Problem-solving aptitude
  • Medical software
  • Team Leadership
  • Stress Management

Accomplishments

  • Supervised team of 100+ staff members.
  • Collaborated with team of 10 in the development Online Orientation for New Employees.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Proficient with Microsoft Word, PowerPoint, and Epic platforms. Epic SuperUser.
  • Used JMP to track Statistics and for analysis
  • Achieved excellence in written and oral communication by promoting teamwork with accuracy and efficiency.
  • Resolved customer issues through problem solving questions and seeking a solution.
  • Able to work autonomously with adaptability, flexibility and improvisation with high attention to detail and focus on the issue-
  • Inspires trust and confidence, ability to multi-task with success remotely and on campus
  • Understanding of IT security and HIPPA privacy fundamentals
  • Able to function objectively in high tempo, sensitive and stressful situations.
  • Ability to understand corporate cultures and innovative activities within the culture.

Certification

  • Basic Life Support Certification (BLS)
  • First Aid Certification
  • Six Sigma Certification
  • Advanced Cardiac Life Support Certification (ACLS)

Languages

English
Native or Bilingual
Spanish
Limited Working

Timeline

NURS 601 Statistical Meth Health Care - DNP

Winona State University

NURS 618 Advanced Pathophysiology - DNP

Winona State University

NURS 616 Molecular/Genetics/Immun - DNP

Winona State University

BS Nursing - BSN

Southern Adventist University

AS Nursing - RN

Southern Adventist University

MA Music: Piano Performance - MMUS

Andrews University

AS Piano Pedagogy -

Pacific Union College

Administrative Assistant

NURS 608 Org and Systems Leadership - DNP

Winona State University

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GENAIDA BENSON