Summary
Overview
Work History
Education
Skills
ED Technician
Certification
NHA
Additional Information
Timeline
Generic

Genala Martin

Rockford,IL

Summary

Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Medical Assistant

UW Health
09.2020 - Current
  • Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
  • Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Completed EKGs and other tests based on patient presentation in office.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Collected and documented patient medical information such as blood pressure and weight.

Medical Assistant

Mercy Health Hospital
01.2007 - 09.2020
  • Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
  • Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
  • Conducted community outreach events to promote wellness initiatives and expand access to healthcare services within the local area.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Taught patients about medications, procedures, and care plan instructions.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Completed EKGs and other tests based on patient presentation in office.
  • Prepared lab specimens for diagnostic evaluation.
  • Measured patient pulse oximetry.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.

Education

Associate of Arts - Medical Assisting

Rock Valley College
Rockford, IL
04.2007

High School Diploma -

East High School
Rockford, IL
06.2006

Skills

  • Indirect Patient Care
  • Medical office administration
  • Medical Terminology
  • Data Entry
  • Procedure Assistance
  • Phlebotomy
  • Patient Flow Management
  • Patient-focused care
  • Patient Scheduling
  • Compassionate caregiver
  • Tube feedings and medications familiarity
  • Specimens collection and processing
  • Patient Relations
  • Reliable team player
  • Companionship and emotional support
  • Wound care specialist
  • Electronic Medical Records
  • Diagnostic equipment expertise
  • Emergency Room Procedures
  • Immunization Administration
  • Direct Patient Care
  • Orthopedic splints
  • Emergency Response Preparedness
  • Phlebotomy Techniques

ED Technician

I work in the Emergency room department as a Ed tech as well. I obtain vital signs in triage and help get IV's started. I have performed bladder scans, splints with fiberglass, EKG's  and obtain blood sugars. I give proper care to the patients and obtain any other specific medical detail needed form the nurse or doctor. I have done foleys and external catheters. I monitor patients that are suicidal and document on them every 15 minutes. I obtain vital signs on the patients every 2 hours  that are in our waiting room or vertical ( internal waiting room). 

Certification

I am certified through the National Healthcare Association

NHA

I obtained my certification through Rock Valley College 

Additional Information

I am a certified Breath Alcohol and urine drug screen technician.

I am a certified mandated reporter


Timeline

Medical Assistant

UW Health
09.2020 - Current

Medical Assistant

Mercy Health Hospital
01.2007 - 09.2020

Associate of Arts - Medical Assisting

Rock Valley College

High School Diploma -

East High School

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Genala Martin