Overview
Work History
Accomplishments
Education
Timeline
Languages
Generic

Ernesto Nguema

Houston,TX

Overview

7
7
years of professional experience
3
3
years of post-secondary education

Work History

Fitness Trainer

Power House Gym Houston
Houston, TEXAS
05.2023 - Current
  • Counseled participants on nutrition to help reach fitness goals.
  • Assisted individuals in setting achievable fitness goals, monitoring progress for success.
  • Assisted in planning special events at the gym, such as workshops or challenges, increasing member participation levels and community involvement.
  • Developed customized fitness plans for wide range of clients to expand services.

Amazon - Amazon Customer Service and Driver Suppor

Amazon
Houston, TEXAS
07.2021 - 04.2023
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Collaborated with team members to develop best practices for consistent customer service delivery.

Shuttle Driver

Fast Park
Houston, TEXAS
09.2020 - 05.2021
  • Provided fitness assessments and program planning.
  • Educated clients on proper nutrition habits, leading to healthier lifestyles and improved weight management outcomes.
  • Demonstrated how to carry out various routines and exercises.
  • Advised clients on proper equipment use and maintenance, contributing to a safe workout environment and prolonging the lifespan of gym assets.

Lead Valet Attendant

Platinum Parking Management
Houston, TEXAS
02.2018 - 05.2020
  • Conducted routine maintenance checks on vehicles as needed to prevent potential damage or mishaps.
  • Collaborated with hotel management to develop strategies for improving overall guest experience at the property.
  • Maintained a safe and secure environment for guests'' vehicles by conducting regular security checks in the parking area.
  • Reduced wait times for guests by efficiently managing traffic flow during peak hours.

Accomplishments

  • DOT Certification
  • Box truck Experience

Education

Associate of Arts - Business

Houston Community College
Houston, TX
08.2018 - 05.2021

Timeline

Fitness Trainer

Power House Gym Houston
05.2023 - Current

Amazon - Amazon Customer Service and Driver Suppor

Amazon
07.2021 - 04.2023

Shuttle Driver

Fast Park
09.2020 - 05.2021

Associate of Arts - Business

Houston Community College
08.2018 - 05.2021

Lead Valet Attendant

Platinum Parking Management
02.2018 - 05.2020

Languages

English
Native or Bilingual
Spanish
Native or Bilingual
French
Full Professional

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Ernesto Nguema