Genavive Grant
Kearneysville,WV
Summary
Hardworking individual determined to provide a safe and orderly environment for customers and employees. Reliable team member accustomed to taking on challenging tasks. Adaptable team player with flexibility and eagerness to meet demands of thriving business.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Food Service Worker
Aramark
07.2022 - Current
- Processed customer orders efficiently and accurately using POS system, handling cash, credit, and debit transactions
- Provided friendly and attentive customer service, addressing inquiries and ensuring customer satisfaction
- Prepared and served food items according to established recipes and standards, maintaining cleanliness and hygiene in food handling
- Collaborated with team members to maintain a clean and organized work environment, including stocking supplies and cleaning dining areas
- Assisted with inventory management, including restocking shelves and monitoring product levels to ensure availability.
Mentor/ cashier
Sheetz
10.2021 - 07.2022
- Trained new employees on company policies, procedures, and customer service standards
- Provided ongoing coaching and support to junior staff members, fostering their professional development and growth
- Demonstrated effective communication and leadership skills to motivate team members and ensure smooth operations during busy shifts
- Acted as a role model for exemplary customer service and work ethic, leading by example to inspire others
- Greeted customers warmly, providing menus and assisting with menu selections as needed
- Took customer orders accurately, communicated special requests to kitchen staff, and ensured timely delivery of orders
- Handled cash, credit, and debit transactions, reconciling cash drawer at the end of each shift
- Maintained cleanliness and organization of dining area, including clearing tables, wiping surfaces, and restocking condiments
- Collaborated with kitchen staff to ensure efficient workflow and timely delivery of orders during peak hours.
Cashier
Dairy Queen
11.2020 - 07.2021
- Greeted customers warmly, providing menus and assisting with menu selections as needed
- Took customer orders accurately, communicated special requests to kitchen staff, and ensured timely delivery of orders
- Handled cash, credit, and debit transactions, reconciling cash drawer at the end of each shift
- Maintained cleanliness and organization of dining area, including clearing tables, wiping surfaces, and restocking condiments
- Collaborated with kitchen staff to ensure efficient workflow and timely delivery of orders during peak hours.
Education
High School Diploma -
Musselman High School
Inwood, WV05.2021
Skills
- Cash handling
- Customer service
- Organizational skills
- Food handling
- Food safety
- Cashiering
- Mentoring
- Communication skills
- Time management
- Microsoft Office
- Customer support
- Phone etiquette
- Computer skills
- Microsoft Excel
Certification
- Food Handler Certification
- Driver's License
Timeline
Food Service Worker
Aramark
07.2022 - Current
Mentor/ cashier
Sheetz
10.2021 - 07.2022
Cashier
Dairy Queen
11.2020 - 07.2021
High School Diploma -
Musselman High School
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