Genc Smajli
Summary
Experienced assistant resident manager/handyman with over 5 years of experience in the industry. Skilled in a variety of tasks including plumbing, electrical, carpentry, and painting. Proven ability to diagnose and solve problems efficiently and effectively. Friendly and professional with excellent communication skills.
- Extensive knowledge of property management principles and practices - Strong interpersonal communication skills, with the ability to effectively interact with tenants, vendors and team members - Excellent problem-solving skills and ability to resolve tenant issues in a timely manner - Knowledgeable on HVAC, Sprinkler systems and boilers
Flexible hard worker ready to learn and contribute to team success.
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
7
7
years of professional experience
Work History
Maintenance Supervisor
Sterling Properties Group
Cherry Hill, NJ
04.2024 - Current
- Scheduled and coordinated preventative maintenance activities to ensure equipment reliability.
- Monitored and evaluated the performance of personnel in the maintenance department, providing guidance and coaching when necessary.
- Developed and implemented a comprehensive preventive maintenance program for all production machinery.
- Maintained records of repairs and parts inventory usage to optimize future planning efforts.
- Supervised technicians on repair and installation of machines or systems according to manufacturer's specifications.
- Provided technical support to operations staff as needed to resolve complex problems with equipment or processes.
- Ordered replacement parts as required to keep machines running efficiently.
- Conducted regular inspections of all equipment in the facility to identify any potential problems before they became serious issues.
- Worked closely with vendors and suppliers to purchase spare parts at competitive prices.
- Coordinated emergency repairs as needed in order to minimize disruption in production schedules.
- Reviewed work orders, allocated resources, assigned tasks, and established priorities for completion of jobs.
- Inspected facilities to determine problems and schedule necessary maintenance.
- Repaired equipment and machinery, performing maintenance according to updated industry standards.
- Delegated daily tasks to employees to manage resources and meet deadlines.
- Filled out work orders, repair logs and maintenance plans to document work completed.
Part time Building Engineer
Fotografiska Museum
Manhattan, NY
01.2022 - Current
- Building Systems Maintenance and Repair: Proficient in troubleshooting and repairing HVAC, plumbing, electrical, and mechanical systems
- Skilled in preventive maintenance procedures to ensure optimal performance and extend the lifespan of building equipment
- Knowledgeable in fire protection systems, elevators, and access control systems.
Assistant Resident Manager/Handyman
277 fifth avenue Condominium - First Service
New York, NY
01.2019 - 03.2024
- Assisted Resident Manager in managing a building of 130 units.
- Scheduled appointments for Building maintenance.
- Be in charge of the building and staff members in the absence of my manager and coordinate staff schedules.
- Coordinated and scheduled contractors working in both individual apartments and the building.
- Prepared and implemented daily and weekly routine for employees.
- Reported and documented maintenance requests and scheduled appropriate services.
- Conducted property move-ins, move-outs and walk-through inspections.
- Provided for peaceful and safe tenant relations through complaint management and conflict resolution.
- Responded to Common Area Maintenance (CAM) inquiries.
- Communicated effectively with owners, residents, and on-site associates.
- Respond to service requests for repairs and maintenance in a timely manner.
- Perform plumbing repairs such as fixing leaks, unclogging drains, and installing fixtures.
- Conduct electrical repairs including replacing outlets, switches, and light fixtures.
- Perform carpentry work such as building shelves, repairing doors, and installing trim.
- Paint interiors and exteriors of buildings as needed.
- Maintain tools and equipment to ensure they are in good working order.
Concierge
ACHS Management Corp
Brooklyn, NY
01.2017 - 01.2019
- Acknowledge and greet all residents and guest with the utmost courtesy and respect
- Assist all residents and guest with their belongings
- Accept and account outside deliveries and parcels for all residents using Building Link
- Report all incidents on a timely basis to the Resident Manager
- Assist and coordinate with new move-ins to the building
- Announced all guest to ensure that residents are aware of each visitor
- Maintain a work environment of cleanliness and organization.
Education
Bachelor of Science in Philology -
University of Gjakova 'Fehmi Agani'
01.2017
Skills
- Electrical and plumbing repair
- Painting and drywall repair
- HVAC, Sprinkler system and boilers
- Monitoring BMS system
- General maintenance and repair
- Customer service
- Microsoft
- Building Link System
- Inventory Replenishment
- Supply Coordination
- Electrical Troubleshooting
- Facilities Maintenance
- Job Planning
- Staff Scheduling
- Inventory Monitoring
- Work Order Management
- Pest Control
- Team Supervision
- Lockout and tagout procedures
- Vendor Relationship Management
- Deadline Management
Timeline
Maintenance Supervisor
Sterling Properties Group
04.2024 - Current
Part time Building Engineer
Fotografiska Museum
01.2022 - Current
Assistant Resident Manager/Handyman
277 fifth avenue Condominium - First Service
01.2019 - 03.2024
Concierge
ACHS Management Corp
01.2017 - 01.2019
Bachelor of Science in Philology -
University of Gjakova 'Fehmi Agani'
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