Gene Ackerman

• Developed and maintained relationships with local real estate agents.
• Generated new business and boosted sales using extensive knowledge, target market penetration, partner relationships and customer care techniques.

• Generated new business and boosted sales using extensive knowledge, target market penetration, partner relationships and customer care techniques.
• Verified income of borrower and gathered credit information.
• Approved mortgage loans by examining applications and supporting documentation.

• Responsible for assisting new customers as well as existing PennyMac customers from Servicing Portfolio with their current and future mortgage needs.
• Identify current customer needs and recommend loan solutions and originate loans in accordance with company lending guidelines and customer satisfaction standards.
• Apply transaction-appropriate pricing in accordance with company guidelines and pricing policy
• PC proficiency, with knowledge of MS Office tools, loan origination software and loan servicing software

• Continuously identify, develop and maintain a quality network of business relationships that serve as a recurring source of referrals for new mortgage lending opportunities.

• Network with a multitude of Real Estate professionals to include realtors, builders, industry third-party vendors and personal contacts.

• Participation in business related development opportunities, community efforts to promote home-ownership and professional organizations.

• Conduct interviews with prospective borrowers in order to analyze financial and credit data, determine customers financing objectives.

• As Vitek's inside mortgage lender within the Elk Grove Lyon Real estate office I worked directly with the agents within my office to promote home-ownership thru attending Professional Organizations, participation in customer appreciation events and holding open houses.

• Respond to customer inquiries and referrals that are generated from both my own contacts and from other business channels.

• Successfully identify new mortgage lending opportunities and participate in business development.

• Built long-term trust business relationships with clients and collaborate with Real Estate professionals to achieve organization's goals and objectives.

• Actively respond to customer inquiries and referrals, conduct interviews with prospective borrowers and provide clients with recommendations regarding

• product/pricing policies and guidelines through excellent communication and negotiation skills.
• Comply with all Federal and State Policies and adhere to HMDA requirements.

• Established and managed all aspects of property owner's apartment community to achieve organization's goals and objectives.

• Ensured property owners as per Fair housing compliance and OSHA safety practices, followed the landlord and tenant laws.

• Managed all the financial operations from application to approval, as well as administered renovation for existing dwellings.

• Responsibility for territory management of company leads.

• Developed self-branding through networking with local associations and newspaper advertising.

• Established trusted business relationships with employees and built a network of senior professionals.

• Enrolled HECOM Advisers as a referral source.

• Creatively worked with borrowers in development loan programs to meet their needs.

• Developed and maintained the Northern California territory for durable medical equipment and medical rehabilitative devices by working with physicians, surgeons, chiropractors and physical therapists.

• Introduced the first spinal CPM ever marketing directly to neurosurgeons.

• Recognized as a Top performer in the company for 10 straight months.
• Dramatically increased revenue from 0 to $33,000 per month during the first year and annual revenue by $396,000.