Gene Chavez
Albuquerque,New Mexico
Summary
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Overview
28
28
years of professional experience
Work History
Manufacturing Technician
Intel
Rio Rancho, NM
11.2023 - Current
- Maintained a safe work environment by enforcing safety protocols and conducting routine inspections.
- Troubleshot equipment issues, minimizing downtime and keeping production on track to meet deadlines.
- Made sure that products were produced on time and are of good quality.
- Increased overall productivity by training new technicians and providing ongoing support to team members.
Sr. Engineer Technician
Worldwide Technical Services
Albuquerque, NM
08.2014 - 11.2023
- Improved project efficiency by streamlining engineering processes and implementing innovative solutions.
- Monitored employee performance to keep projects on task.
- Mentored junior engineers, providing guidance in best practices and fostering professional growth opportunities.
- Delivered high-quality field support for Dell, HP, and Lenovo warranty repair understand customer needs and translate them into viable solutions.
- Project lead on various projects, managing a team of 6, along with Inventory control.
Assistant Manager
Toys"R"Us
Albuquerque, NM
02.2004 - 06.2006
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Closing paperwork, inventory control, and lost prevention.
Assistant Manager
Burger King
Albuquerque, NM
09.1996 - 01.2004
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various projectstasks.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
Education
Associate of Applied Science -
ITT Technical Institute -
Albuquerque, NM05.2012
High School Diploma -
Robertson High School
Las Vegas, NM05.1997
Skills
- Safety Protocols
- Good Manufacturing Practices
- Equipment Troubleshooting
- Precision Assembly
- Adaptive Problem Solving
- OSHA Compliance
- Materials knowledge
- Safety operation procedures
- Staff Training
- Production Scheduling
- Taking inventory
- Multitasking
- Technical training
- Time Management
- Data Collection
- Safety Monitoring
- Quality control guidelines
- Equipment Repairs
Timeline
Manufacturing Technician
Intel
11.2023 - Current
Sr. Engineer Technician
Worldwide Technical Services
08.2014 - 11.2023
Assistant Manager
Toys"R"Us
02.2004 - 06.2006
Assistant Manager
Burger King
09.1996 - 01.2004
Associate of Applied Science -
ITT Technical Institute -
High School Diploma -
Robertson High School