Gene Cleveland
Ogden,UT
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
4
4
years of professional experience
Work History
Live Nursery Specialist
Lowe's
Clinton, UT
03.2025 - Current
- Created displays to attractively showcase merchandise in order to maximize sales potential.
- Advised customers on best practices for planting, growing and caring for plants purchased from the store.
- Organized and maintained the nursery area ensuring a neat and orderly display of products.
- Inspected incoming shipments of plants for quality assurance prior to placing them on the sales floor.
- Conducted routine maintenance of nursery stock including watering, fertilizing, pruning, and pest and disease control.
- Assisted customers in selecting plants, flowers, and gardening supplies for their home gardens.
Store Lead
Walgreens
Ogden, UT
08.2024 - 02.2025
- Organized promotional displays and merchandise shelves according to company standards.
- Provided exceptional customer service to all customers.
- Conducted daily store operations including opening and closing procedures, cash handling, register operations, and inventory management.
- Served as a role model for other employees by demonstrating superior work ethic.
- Supervised team members on their assigned tasks throughout the day.
- Worked closely with vendors to ensure quality products were delivered on time.
- Regularly communicated with upper management regarding operational matters affecting the business.
- Monitored store performance metrics, such as sales, profitability, and customer satisfaction.
- Performed daily audits of the store's physical condition, cleanliness, product placement, pricing accuracy.
- Supervised work of cashiers, training new team members and monitoring performance.
- Received store deliveries and transported items to correct facility locations.
Assistant Manager
Zumiez
Murray, UT
11.2022 - 12.2024
- Processed returns and exchanges according to established guidelines, enhancing customer satisfaction.
- Developed effective schedules to ensure adequate staffing coverage during peak hours.
- Conducted daily audits of merchandise displays, pricing accuracy, and security measures.
- Maintained clean, organized work environment to promote enjoyable shopping experience.
- Supervised daily store operations, including opening, closing, inventory management, and stocking shelves.
- Trained new employees on product knowledge, customer service, and cash handling procedures.
- Resolved customer complaints efficiently to uphold high satisfaction ratings.
- Customized sales techniques to effectively sell and upsell services to clients.
Barista Shift Supervisor
Beans And Brews
Ogden, UT
01.2024 - 08.2024
- Inspected coffee brewing equipment to ensure proper functioning.
- Assisted customers in selecting beverages based on their preferences.
- Monitored stock levels of coffee beans, syrups, cups, lids, and other supplies needed for operation.
- Trained new baristas on coffee preparation techniques and customer service standards.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
Bouncer
Kamikazes Bar
Ogden, UT
01.2024 - 08.2024
- Established strong customer relationships through consistent interactions and exceptional service.
- Monitored crowd control during peak hours to ensure safety and orderliness.
- Inspected IDs of all guests to verify compliance with age requirements.
- Communicated with local law enforcement regarding incidents involving disorderly conduct or trespassers.
- Ensured adherence to all regulations governing liquor service within the establishment.
Notary & Store Lead
Ups Store
Sandy, Utah
03.2021 - 10.2022
- Monitored stock levels of materials used in the daily operation of the mailroom.
- Generated reports detailing activities in the mailroom such as package tracking numbers, shipping costs.
- Sorted and distributed incoming mail according to predetermined routing procedures.
- Scanned documents into electronic filing systems.
- Collected payments from customers for services rendered.
- Managed hazardous material documentation requirements when preparing orders for shipment.
- Worked closely with carriers such as FedEx, UPS, USPS and DHL regarding pick-ups and deliveries.
- Reviewed all signed documentation before submitting it to relevant authorities.
- Attested to the authenticity of signatures on official documents.
Education
Some College (No Degree) - Zoology
Weber State University
Ogden, UTHigh School Diploma -
Alta High School
Sandy, UT05-2020
Skills
- Adobe Creative Suite
- Figma and Framer design
- Visual merchandising and display
- Inventory management
- Customer service and assistance
- Sales techniques and expertise
- Team supervision and teamwork
- Product promotion and e-commerce
- Cleaning and sanitizing practices
- Loss prevention strategies
- Return and exchange handling
- Sales floor organization and multitasking
References
References available upon request.
Timeline
Live Nursery Specialist
Lowe's
03.2025 - Current
Store Lead
Walgreens
08.2024 - 02.2025
Barista Shift Supervisor
Beans And Brews
01.2024 - 08.2024
Bouncer
Kamikazes Bar
01.2024 - 08.2024
Assistant Manager
Zumiez
11.2022 - 12.2024
Notary & Store Lead
Ups Store
03.2021 - 10.2022
Some College (No Degree) - Zoology
Weber State University
High School Diploma -
Alta High School
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