Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Gene Gau

Bettendorf,IA

Summary

Customer-oriented, strategic-thinking sales professional with over 25 years of pharmaceutical experience and 20 years hematology experience. Experience in building relationships, cultivating partnerships, retaining top accounts and launching new products. Self-motivated leader with expertise in expanding network connections, persuasively introducing products, territory development and revealing customer needs to deliver solutions.

Overview

25
25
years of professional experience

Work History

Regional Operations Trainer

Novartis Pharmaceuticals
Bettendorf, IA
11.2022 - Current
  • Collaborated with management team to determine appropriate learning objectives for each program.

Senior Hematology Portfolio Specialist

Novartis Pharmaceuticals
Bettendorf, IA
10.1998 - Current
  • Increased repeat business using great customer service, problem-solving and conflict resolution skills.
  • Resolved customer complaints or issues promptly and professionally.
  • Liaised with other sales and marketing employees to enhance technical visibility and company image within accounts.
  • Made recommendations to customers to promote brand effectiveness and product benefits.
  • Strengthened branding initiatives by coordinating annual events to maximize outreach.
  • Collaborated with new customers to give details about company offerings.
  • Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
  • Trained junior team members on selling techniques and product knowledge.
  • Organized and attended conferences, trade shows, exhibitions to promote products and services.
  • Achieved sales goals, increasing revenue by [Number]% for top accounts and expanding personal sales portfolio.
  • Gathered competitive intelligence data from customers and competitors.
  • Exceeded sales goals using consultative sales talents and effectively explaining programs and services to generate interest.

Cardiovascular Senior Sales Consultant

Novartis Pharmaceuticals
Bettendorf, IA
10.1998 - 08.2004
  • Provided detailed product presentations to customers on a regular basis to promote products and services.
  • Made recommendations to customers to promote brand effectiveness and product benefits.
  • Prepared weekly reports outlining sales performance against targets for senior management review.
  • Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.

Regional Field Training Specialist

Novartis
Bettendorf, IA
08.1998 - 08.2004
  • Implemented and facilitated successful training programs to increase employee engagement, retention and productivity.
  • Monitored progress of trainees through assessments such as quizzes or tests.
  • Facilitated orientation and training classes to communicate policies and procedures to new hires.
  • Worked collaboratively across departments and with various stakeholders to deliver comprehensive, effective training sessions.

Education

Bachelor of Arts - Liberal Arts And General Studies

University of Iowa
Iowa City
06-1988

Skills

  • Hematology Expertise
  • Customer Engagement
  • Customer Relationship Management
  • Product Launches (5)
  • Cross-Functional Collaboration
  • Relationship Building
  • Business & Strategic Planning
  • Competitive Analysis

Accomplishments

Presidents Club Award 1999, 2002, 2005, 2020

MVP Award 1999, 2002, 2020

Cornerstone Award 2008

References

References available upon request.

Timeline

Regional Operations Trainer

Novartis Pharmaceuticals
11.2022 - Current

Senior Hematology Portfolio Specialist

Novartis Pharmaceuticals
10.1998 - Current

Cardiovascular Senior Sales Consultant

Novartis Pharmaceuticals
10.1998 - 08.2004

Regional Field Training Specialist

Novartis
08.1998 - 08.2004

Bachelor of Arts - Liberal Arts And General Studies

University of Iowa

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Gene Gau