Gene Hatton, Jr.
Pottstown,PA
Summary
Skilled and meticulous inbound sales person with an exceptional record of relationship building and high conversion in the geriatric demographic markets. Action orientated with a strong ability to communicate effectively with both executive and layman audiences using a valued base sales approach. My objective is to win!
Overview
16
16
years of professional experience
Work History
Inbound Sales Consultant
Venture 3 Systems (DBA -Telikin Computers)
Hatboro, PA
12.2018 - Current
- Top producer in sales for a company that markets "user friendly" computers to the senior demographic markets.
- Professionally answered incoming calls from prospective customers to assist, promote and cross-sell company's offerings.
- Using a tactful cadence, explained products, features and benefits to potential customers. Also responded to their concerns and redirected objections. Utilizing a valued-based empathetic sales approach.
- Applied active listening skills to determine customers "true needs" preferences and financial limits.
- Strategically asked open ended questions. To get to know prospects and build rapport with them, while uncovering their pain points, establishing their needs, and clearly articulating the value of our computers.
- Tracked calls and appointments using Five9 software and Zoom software.
Home Health Aide P/T
Help At Home, LLC
Horsham, PA
12.2020 - 03.2022
- Helped seniors with early dementia and alzheimer's stay happy and healthy by providing mental and emotional support.
- Improved patient outlook and daily living through compassionate care.
- Assisted with client personal care needs to foster independence and well-being.
- Managed patient transportation and appointment scheduling..
- Assisted clients with bathing, dressing and incontinence care.
Inbound Sales / Retentions
Ionos By 1&1 internet
Chesterbrook, PA
10.2012 - 12.2018
- Consistent recipient of numerous "Salesperson of the month" awards for the 3rd largest website hosting company in the US.
- Sold various products and services such as servers, website design, SEO, email marketing and sass software solutions.
- Stayed up to date on company offerings, product inventories and industry trends to increase revenue and maintain customer satisfaction.
- Promoted to escalated retention team for corporate accounts that generated more than 10k in monthly revenue.
Inbound Sales Manager
Langhorne Debt solutions
Langhorne, PA
01.2008 - 06.2012
- Reorganized call center that specialized in helping people get out of payday loan debt.
- Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
- Increased company gross revenue by 35% by implementing ping tree marketing system.
- Promoted to inbound sales manager after 1st year of employment.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Coached staff on strategies to enhance performance and improve customer relations.
Education
Pa. Real Estate Sales License - Real Estate
Schlicher-Kratz Institute
North Wales, PA01.1986
High School Diploma -
Willingboro High School
Willingboro, NJ06.1984
Skills
- Consultative and Aspirational Selling-Expert
- Customer relationship management- Expert
- Closing (Right side-Left side Brain)-Expert
- Customer needs assessment-Expert
- Microsoft Office-Salesforce-Five9-Proficient
- Active Listening and Soft Sell skills-Expert
Timeline
Home Health Aide P/T
Help At Home, LLC
12.2020 - 03.2022
Inbound Sales Consultant
Venture 3 Systems (DBA -Telikin Computers)
12.2018 - Current
Inbound Sales / Retentions
Ionos By 1&1 internet
10.2012 - 12.2018
Inbound Sales Manager
Langhorne Debt solutions
01.2008 - 06.2012
Pa. Real Estate Sales License - Real Estate
Schlicher-Kratz Institute
High School Diploma -
Willingboro High School
Similar Profiles
Ashley DeanAshley Dean
Customer Service Coo at Venture 3 SystemsCustomer Service Coo at Venture 3 Systems
Col.DAMRONG CHANKARBCol.DAMRONG CHANKARB
Deputy Director of The OBNA at DBADeputy Director of The OBNA at DBA
Jennifer HydeJennifer Hyde
Integrative Health Practitioner at DBAIntegrative Health Practitioner at DBA