Gene L. Forgit - Conducktor - Boston Duck Tours

Summary

My goal is to use the skills I have learned, share my enthusiasm and hard work ethic and work in the maintenance department for the JCHE

2027

years of professional experience

Boston Duck Tours

Boston, MA

2015 - Current

Delivered engaging commentary on landmarks and local history during excursions.
Conducted pre-trip inspections to maintain vehicle safety and operational standards.
Assisted passengers with boarding, disembarking, and providing necessary accommodations.
Adapted to changing weather conditions, ensuring smooth tour operations at all times.
Performed daily inspections on switches.
Addressed passenger inquiries in a polite and informative manner, elevating overall customer service standards.
Contributed to on-time performance by swiftly addressing any operational issues or delays.
Supported garage maintenance teams by reporting observed equipment malfunctions or damage promptly, minimizing disruptions to DUKW vehicles.
Participated in regular training sessions to stay updated on industry best practices and improve personal performance as a narrator.
Handled conflict resolution among passengers effectively through diplomacy and sound judgment in tense situations.
Made public announcements on routes and delays.

Mass Bay Community College

Framingham, MA

General Knowledge
I have spent countless hours as an assistant to electricians, plumbers and carpenters, and while having not worked full-time in those professions, I have a great deal of working knowledge in those professions that I have used to successfully remodel my own house.
I have also used this knowledge every time I turn over one of the rental units on my property.
I am also adapt with computers programs such as, word, excel, and power-point.
Beauty Industry Expertise
Extensive experience providing hair styling services to clients in the greater Boston MA area.
In-depth understanding of core beauty industry business processes, including: manufacturing and understanding of: design elements, marketing, education, and beauty show co-ordination.
Highly skilled in providing training to salon personnel and managing the everyday requirements of a successful shop.
Successful in establishing a new business.
Chairman of BlueHill Regional HighSchool’s cosmetology advisory program for past 10 years, presently chairman for entire advisory program.
Working knowledge with current version of “HairMax” hair salon and cosmetology school program.

Boston Duck Tours

2015 - Current

Mass Bay Community College