Gene Marr
Omaha,NE
Summary
Dedicated professional support specialist with a robust background in community services, excelling in conflict resolution, needs assessment, and resource coordination. Demonstrates commitment to fostering teamwork and adapting to dynamic environments to drive impactful outcomes. Recognized for reliability, empathy, and exceptional communication skills, with a strong aptitude for problem-solving. Experienced in delivering effective case management and client advocacy, possessing extensive knowledge of relevant services and professionals to help clients achieve goals and meet specific needs.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Community Support Specialist
Heartland Family Service
Omaha, NE
06.2024 - Current
- Provided individualized support to clients, enhancing their access to community resources.
- Developed and implemented personalized care plans aligning with client needs and goals.
- Monitored progress of client cases, ensuring adherence to established plans and outcomes.
- Advocated for clients' rights and needs within community organizations and services.
- Provided crisis intervention when needed, utilizing de-escalation techniques and coordinating appropriate responses.
- Coordinated with different service providers to meet clients' individual needs.
Permanent Supportive Housing Case Manager
Stephen Center Inc.
Omaha, NE
04.2023 - 05.2024
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Developed and implemented safety plans for clients at risk of harm to provide protection.
- Provided evidence-based therapeutic interventions and crisis management to clients to lessen negative on physical, mental and emotional wellbeing.
- Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
Certified Peer Support Specialist
Community Alliance
04.2021 - 04.2023
- Work involves assisting individuals in self-identifying personal goals for recovery; determining the steps needed to achieve recovery goals; supporting individuals in identifying and securing needed services; and providing an environment of mutual respect, empowerment, and opportunity to promote self-sufficiency within
Barista
Scooters Coffee
06.2020 - 04.2021
- Constructing the best tasting latte's, tea's and coffee to the community
- Also helped to maintain a fun and friendly work environment
Housekeeping Department Manager
Courtyard by Marriott Hotel
09.2016 - 01.2018
- Utilizing Leadership qualities and great people skills, I ensure that the quality of the rooms are the standard in which the Kinseth/Marriott Brand requires
- I also help facilitate a positive work environment to help ensure an efficient housekeeping department.
Barista
Starbucks
08.2014 - 09.2016
- Constructing the best tasting latte's, tea's and coffee to the community
- Also helped to maintain a fun and friendly work environment in order to stay above the Starbucks standards.
Infantry Squad Leader
United States Army
02.2002 - 09.2011
- Achieved Rank of E-6-Staff Sergeant (Non-Commissioned Officer)
- I was a member of the most distinguished military unit known as the 'Rakkasans'
- Combat tours to Kosovo, Afghanistan and 2 tours to Iraq
- As an Infantry squad leader I was required to turn boys to men, and men to soldiers in order to be able to shoot, move and communicate in a combat environment
- To ensure the safety of the men and women under me and to complete the overall mission.
Education
Leadership Development - U.S. Army
Primary Leadership Development Course
Ft. Hood, TX01-2005
High School GED - undefined
Omaha, Nebraska01-2000
Skills
- Wellness strategies
- Substance Abuse Knowledge
- Resource Navigation
- Mental health awareness
- Recovery planning
- Rapport Building
- Interpersonal abilities
- Motivational Interviewing
- De-escalation techniques
- Client advocacy
- Drug abuse prevention
- First aid and CPR
Certification
Certified Peer Support Specialist
Attributes
Excellent multi-tasking capabilities, organization skills, self-starter/motivated, detail oriented, goal driven, as well as an outgoing and personable attitude and able to work well under pressure. Positive/Can Do Attitude. Team Player.
Timeline
Community Support Specialist
Heartland Family Service
06.2024 - Current
Permanent Supportive Housing Case Manager
Stephen Center Inc.
04.2023 - 05.2024
Certified Peer Support Specialist
Community Alliance
04.2021 - 04.2023
Barista
Scooters Coffee
06.2020 - 04.2021
Housekeeping Department Manager
Courtyard by Marriott Hotel
09.2016 - 01.2018
Barista
Starbucks
08.2014 - 09.2016
Infantry Squad Leader
United States Army
02.2002 - 09.2011
High School GED - undefined
Leadership Development - U.S. Army
Primary Leadership Development Course